Panel 'UPLOAD_ERROR: Automated Decisions, Users’ Right to Redress, and Access to Justice on Social Networks'

Activity: Lecture / PresentationAcademic


Together with Silvia De Conca, I organised a panel at CPDP2022. I also moderated the panel.

Panel description: Social media continuously moderate content on their platforms. In doing so, they need to balance the freedom of expression rights of those who upload content with the interests of other individuals and groups to remove harmful content. Platforms like Facebook and Instagram currently mix automated and human decisions. Over- and under-inclusive interventions remain, however, a daily occurrence. Legitimate content is automatically taken down, harmful content sometimes remains online notwithstanding the reports of users. The GDPR provides a right not to be subject to automated decision-making but it is an open question if this right can provide redress with regard to content moderation. The new Digital Service Act introduces the right of redress for users. But what does it entail, and are there alternative solutions to explore? What are the limits of individual access to justice within privately owned online platforms?
Period24 May 2022
Event titleComputers, Privacy and Data Protection Conference 2022: Data protection and privacy in transitional times
Event typeConference
Conference number2022
LocationBrussels, BelgiumShow on map
Degree of RecognitionInternational