Research output per year
Research output per year
Personal profile
Personal information
Ana Isabel Lopes is an Assistant Professor at the Department of Communication Sciences, Vrije Universiteit Amsterdam. She has a PhD (2018-2021) in Applied Economics from the University of Antwerp. Previously she worked as a Researcher at igMIP project, a partnership between the University of Minho (Portugal) and Bosch Car Multimedia (2016–2017). She has published her work at reputable international peer-reviewed journals as well as several book chapters.
Research
Ana's research focuses on how online reviews and webcare – (managerial responses to online reviews) are processed and influence behaviour. She also researches on topics related to the use of new technologies for internal communication and change management in organizations.
Teaching
- Public Relations (MA)
- Internal Communication and New Media (MA)
- Public Relations and Reputation Management (BA)
- Master theses
Ancillary activities
No ancillary activities
Ancillary activities are updated daily
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Communication skills training in workplaces: Workshop programs in industrial environments
Ruão, T. & Lopes, A. I., 2022, Cases on Developing Effective Research Plans for Communications and Information Science. Carrillo-Durán, M-V. & Pérez Pulido, M. (eds.). IGI Global, p. 268-288 21 p.Research output: Chapter in Book / Report / Conference proceeding › Chapter › Academic › peer-review
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Valence and attribute repetition in negative sets of online reviews: (When) Can positive reviews overcome negative ones?
Lopes, A. I., Dens, N. & De Pelsmacker, P., Jan 2022, In: Journal of Electronic Commerce Research. 23, 1, p. 1-12 12 p.Research output: Contribution to Journal › Article › Academic › peer-review
Open AccessFile -
Which cues influence the perceived usefulness and credibility of an online review? A conjoint analysis
Loureiro Lopes, A. I., Dens, N., De Pelsmacker, P. & De Keyzer, F., 24 Nov 2020, In: Online Information Review. 45, 1, p. 1-20Research output: Contribution to Journal › Article › Academic › peer-review
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O papel das redes sociais na relação com os públicos internos das organizações
Translated title of the contribution :The role of social networks in relation to internal communications Research output: Contribution to Journal › Article › Academic › peer-review
Open Access -
Brand Management at a Local Scale: A Case of ‘Ghost Awareness’
Ruão, T., Marinho, S., Balonas, S., Melo, A. & Loureiro Lopes, A. I., Apr 2016, In: Corporate Reputation Review.Research output: Contribution to Journal › Article › Academic › peer-review