Personal profile

Personal information


My research interest is in Organization Studies and Crisis Management

I am/was teacher in, among others, the courses Organizational Behavior, Technology and Culture, Politics in Organization, Organizational Theory


  • Organization Sciences (S-OS), part of the international master COM and the national master BCO

  • Summer School: big data and crisis management

  • Graduate School: Selective Qualitative Methods

  • MSc Thesis


My research addresses the problem of social and organizational crisis and problems of dis-organization. Crisis – like man-made and natural disasters and incidents but also ‘planned’ disruptions such as urban mega-events – upset society, challenge our critical infrastructures, and make taken-for-granted societal patterns visible. They influence and shake all sorts of organizations, change the relationships between people and their socio-material environments, and have profound consequences for organizational work routines, communication patterns and information sharing/collecting practices. At the same time organizations are supposed to ‘fight’ the crisis, be(come) prepared for the unknown, and form collations with other agencies and local communities. The question then is how the crisis situations affect the social and organizational identities of individuals, the work(space) cultures, the actions of (first response) organizations, and the interactions between organizations and society/citizens.

I am the project leader of the NWO (The Netherlands Organization for Scientific Research) funded project (2014-2018) on “Enhancing Smart Disaster Governance: Assessing the potential of the net-centric approach.” In the project I work together with the Dutch Safety Regions (Groningen, Noord-Holland-Noord, Utrecht, Rotterdam-Rijnmond), the Netherlands Institute for Safety, DLOC Police, Cordaid, and Oxfam Novib. The research team consists of dr. Julie Fergusson, prof.dr. Peter Groenewegen, prof.dr. Arjen Boin and prof.dr. Bartel van de Walle. Dr. Jeroen Wolbers is the project’s postdoc researcher. Arjen Schmidt and Femke Mulder are graduate students in the project.

In this project we study netcentric governance as the organization of a response to disasters. Netcentric governance makes use of self-directed networks of heterogeneous stakeholders, in an environment enabled by shared technological and organizational infrastructure. Net-centric governance offers an alternative for formal top-down command and control practices, by drawing on the potential of community networks.

I am project leader of the Amsterdam Research on Emergency Administration (AREA: The goal of AREA is to perform multidisciplinary research towards the crisis management domain at several levels (multi-level research). AREA uses several methods, such as participative ethnographic research, survey-research, social psychological research, communication analysis and social network analysis. The research is performed in close collaboration with practitioners and linked to the Faculty's Institute for Societial Resilience.

Ancillary activities

  • Coöperatieve Vereniging de Buurtmaatschap | Amsterdam | Commissaris | 2012-01-01
  • Stichting ZIP/Cybersoek | Amsterdam | Chief Executive Officer | 2013-12-02

Last mutation Ancillary Activities: Amsterdam (2014-01-24)

Network Recent external collaboration on country level. Dive into details by clicking on the dots.

Research Output 1999 2018

Big data, surveillance and crisis management

Boersma, F. K. & Fonio, C. 2018 Big data, surveillance and crisis management. Boersma, K. & Fonio, C. (eds.). Milton Park: Routledge, p. 1-16 15 p.

Research output: Scientific - peer-reviewChapter

Big data, surveillance and crisis management

Boersma, F. K. & Fonio, C. 2018 Milton Park: Routledge. 232 p.

Research output: ScientificBook editing

The use of social media for crisis managment: a privacy by design approach

Imran, M., Meier, P. & Boersma, F. K. 2018 Big data, surveillance and crisis management. Boersma, K. & Fonio, C. (eds.). Milton Park: Routledge, p. 19-37 18 p.

Research output: Scientific - peer-reviewChapter

Open Access

Communicating disaster risk

Boersma, F. K., Allen, D., Comes, T., Stanciugelu, I. & Terpstra, T. 2017 Science for disaster risk management 2017: knowing better and losing less. Poljansek, K., Marin Ferrer, M., De Groeve, T. & Clark, I. (eds.). Publications Office of the European Union/ EC Joint Research Centre, p. 386-392 6 p.

Research output: Scientific - peer-reviewChapter

Open Access