• De Boelelaan 1105, VU Main Building A-wing, 5th floor

    1081 HV Amsterdam

    Netherlands

20032019
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Research Output 2003 2019

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Working paper
2013

Making online products more tangible and likeable: The role of local presence as product presentation mechanism

Verhagen, T., Vonkeman, C. C., Feldberg, J. F. M. & Verhagen, P., 2013, Amsterdam: FEWEB, 44 p. (Research Memorandum; no. 2013-3).

Research output: Working paperProfessional

File
2012

Negative online word-of-mouth: Behavioral indicator or emotional release?

Verhagen, T., Nauta, A. & Feldberg, J. F. M., 2012, VU University, Amsterdam: Faculty of Economics and Business Administration, 29 p. (Research Memorandum; no. 2012-10).

Research output: Working paperProfessional

File
2011

Virtual customer service agents: Using social presence and personalization to shape online service encounters

Verhagen, T., van Nes, J., Feldberg, J. F. M. & van Dolen, W. M., 2011, Amsterdam: FEWEB VU University, 48 p. (Research Memorandum; no. 2011-10).

Research output: Working paperProfessional

File
2010

Having belief(s) in social virtual worlds: A decomposed approach

Merikivi, J., Verhagen, T. & Feldberg, J. F. M., 2010, Amsterdam: Faculty of Economics and Business Administration, 37 p. (Research Memorandum; no. 2010-10).

Research output: Working paperProfessional

File
2008

Explaining user adoption of virtual worlds: Towards a multipurpose motivational model

Meents, S., Verhagen, T., Feldberg, J. F. M. & van den Hooff, B. J., 2008, Amsterdam: FEWEB, 46 p. (Research Memorandum; no. 2008-6).

Research output: Working paperProfessional

File