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Personal profile

Personal information

Peeter Verlegh is Professor of Marketing and the Head of the Marketing Department. He holds a PhD (2001) in Marketing from Wageningen University, and an MSc in Food Science from the same university. Before coming to Vrije University in 2014, he was on the faculty at RSM Erasmus University, and University of Amsterdam.Peeter was a visiting scholar in the marketing group at University of Colorado-Boulder, and guest-lectured at ESADE, Prague School of Economics, and SKOLKOVO Moscow School of Management.

Editorial boards:

International Journal of Research in Marketing, Journal of Advertising, International Journal of Advertising (AE from 2011-2014), and International Marketing Review.

Research

Peeter studies social and cultural influences on consumers and their responses to marketing communications, with a focus on the interactions among consumers (i.e., word of mouth and social media), and an emphasis on findings that can be translated to practical implications for business and society. He studies these phenomena from a psychological perspective, and mostly relies on experimental research and (occasionally) survey data.

Key papers (for a complete overview, see the "My research" tab):

J. Eelen, P. Ozturan & P.W.J. Verlegh (2017)*. The differential impact of brand loyalty on traditional and online word of mouth: The moderating roles of self-brand connection and the desire to help the brand. International Journal of Research in Marketing, in press (* shared first authorship)

S.F. Bernritter, P.W.J. Verlegh & E.G. Smit (2016). Why nonprofits are easier to endorse on social media: the roles of warmth and brand symbolism. Journal of Interactive Marketing, 33, 27-42.

M.L. Fransen, P.W.J. Verlegh, A. Kirmani & E.G. Smit (2015). A typology of consumer strategies for resisting advertising, and a review of mechanisms for countering them. International Journal of Advertising, 34, 6-16 (Recipient of the best IJA paper (2015) award)

I.E. de Hooge, P.W.J. Verlegh, & S.C. Tzioti (2014). Emotions in advice taking: the roles of agency and valence. Journal of Behavioral Decision Making, 27, 246-258.

M.C. Campbell, G.S. Mohr, & P.W.J. Verlegh (2013). Can disclosures lead consumers to resist covert persuasion? The important roles of disclosure timing and type of response. Journal of Consumer Psychology23483-495

A.S. Lenoir, S. Puntoni, A. Reed II, & P.W.J. Verlegh (2013). The impact of cultural symbols and spokesperson identity on attitudes and intentions. International Journal of Research in Marketing, 30, 426-428

P.W.J. Verlegh, G. Ryu, M.A. Tuk & L.E. Feick (2013). Receiver responses to rewarded referrals: the motive inferences framework. Journal of the Academy of Marketing Science 41, 669-682.

G.A.C. Schellekens, P.W.J. Verlegh, & A. Smidts (2010). Language abstraction in word of mouth. Journal of Consumer Research, 37, 207-23.

M.A. Tuk, P.W.J. Verlegh, A. Smidts & D. Wigboldus (2009). Sales and sincerity: The role of relational framing in word-of-mouth marketing. Journal of Consumer Psychology, 19, 38-47.

P.W.J. Verlegh (2007). Economic and socio-psychological motives for home-country bias in consumer product evaluations. Journal of International Business Studies, 38, 361-373.

D. Godes, D. Mayzlin, Y. Chen, S. Das, C. Dellarocas, B. Pfeiffer, B. Libai, S. Sen, M. Shi & P.W.J. Verlegh (2005). The firm’s management of social interactions. Marketing Letters, 16, 415-428

P.W.J. Verlegh, J-B.E.M. Steenkamp & M.T.G. Meulenberg (2005). Country-of-origin effects in consumer processing of advertising claims, International Journal of Research in Marketing, 22, 127-139.

P.W.J. Verlegh & J.-B.E.M. Steenkamp (1999). A review and meta-analysis of country-of-origin research. Journal of Economic Psychology, 20, 521-546.

Teaching

  • Branding & Advertising (MSc Marketing)
  • Marketing Communication (BSc Business Administration)
  • Consumer Marketing (Part-time MSc Marketing)
  • Master Thesis Supervision (MSc Marketing)

Ancillary activities

  • SWOCC | Amsterdam | Bestuurder | 2015-01-08
  • Koningin Wilhelmina Fonds | Amsterdam | Member of Advisory Board & Committee on Cancer Prevention | 2016-04-21

Ancillary activities are updated daily

Fingerprint Fingerprint is based on mining the text of the person's scientific documents to create an index of weighted terms, which defines the key subjects of each individual researcher.

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Research Output 1996 2019

Outsourcing the pain, keeping the pleasure: effects of outsourced touchpoints in the customer journey

Kranzbühler, A. M., Kleijnen, M. H. P. & Verlegh, P. W. J., 2019, (Accepted/In press) In : Journal of the Academy of Marketing Science.

Research output: Contribution to JournalArticleAcademicpeer-review

Pain
Pleasure
Outsourcing
Brand evaluation
Consumer responsibility

A Consumer-based Taxonomy of Digital Customer Engagement Practices

Eigenraam, A. W., Eelen, J., van Lin, A. & Verlegh, P. W. J., 14 Sep 2018, In : Journal of Interactive Marketing. 44, November, p. 102-121 20 p.

Research output: Contribution to JournalArticleAcademicpeer-review

Open Access
Customer engagement
Taxonomy
Literature review
Emotion

Orchestrating the customer journey: Four essays on how to create meaningful customer experiences

Kranzbühler, A. M., 2018, 252 p.

Research output: PhD ThesisPhD Thesis - Research VU, graduation VUAcademic

Open Access
File

Sharing product harm information: The effects of self-construal and self-relevance

Akpinar, E., Verlegh, P. W. J. & Smidts, A., 2018, In : International Journal of Research in Marketing. 35, 2, p. 319-335 17 p.

Research output: Contribution to JournalArticleAcademicpeer-review

Self-construal
Information share
Consumer well-being
Politicians
Experiment

Through a Glass Darkly

Vonkeman, C. C., 2018, 135 p.

Research output: PhD ThesisPhD Thesis - Research VU, graduation VUAcademic

Open Access
File

Activities 2014 2016

  • 7 Lecture / Presentation
  • 4 Editorial work

Impliciete meetmethoden voor campagnes gericht op gedragsverandering

L. van de Berg (Speaker), Eelen, J. (Speaker), Verlegh, P. W. J. (Speaker)
7 Apr 2016

Activity: Lecture / PresentationAcademic

International Journal of Research in Marketing (Journal)

Verlegh, P. W. J. (Member of editorial board)
2016

Activity: Peer review and Editorial workEditorial workAcademic

Exploring the effectiveness of the label “NEW” in product packaging and advertising

Eelen, J. (Speaker), B. Van den Bergh (Speaker), Verlegh, P. W. J. (Speaker)
2 Oct 2015

Activity: Lecture / PresentationAcademic

Exploring the effectiveness of the label “NEW” in product packaging and advertising

Eelen, J. (Speaker), Verlegh, P. W. J. (Speaker), B. Van den Bergh (Speaker)
26 Feb 2015

Activity: Lecture / PresentationAcademic

How Consumers’ Self-Construal Affects Their Intention to Endorse Brands on Social Media

S.F. Bernritter (Speaker), Loermans, A. C. (Speaker), Verlegh, P. W. J. (Speaker), E.G. Smit (Speaker)
21 May 2015

Activity: Lecture / PresentationAcademic

Prizes

Best article published in International Journal of Advertising

P.W.J. Verlegh (Recipient), 2015

Prize: Prize / AwardAcademic

Best conference paper; ICORIA conference

J. Eelen (Recipient), P. Ozturan (Recipient) & P.W.J. Verlegh (Recipient), 29 Jun 2017

Prize: Prize / AwardAcademic

Grant “Onderzoeksinstrumentarium voor het meten van gedrag”

L. Vandeberg (Recipient), J. Eelen (Recipient) & P.W.J. Verlegh (Recipient), 2015

Prize: Prize / AwardAcademic