No photo of Y. Mu

Y. Mu

20162019
If you made any changes in Pure these will be visible here soon.

Personal profile

Ancillary activities

No ancillary activities

Ancillary activities are updated daily

Fingerprint Dive into the research topics where Y. Mu is active. These topic labels come from the works of this person. Together they form a unique fingerprint.

Innovation Engineering & Materials Science
Personnel Engineering & Materials Science
Health care services Business & Economics
Service innovation Business & Economics
Managers Engineering & Materials Science
Innovativeness Business & Economics
Ideation Business & Economics
Renewal Business & Economics

Research Output 2016 2019

  • 2 Conference contribution
  • 2 Article
  • 1 Paper
  • 1 PhD Thesis - Research VU, graduation VU

MANAGEMENT OF SERVICE INNOVATION QUALITY

Mu, Y., 2019, 148 p.

Research output: PhD ThesisPhD Thesis - Research VU, graduation VUAcademic

Open Access
File

A typology of service innovation based on five dimensions of service innovativeness

Mu, Y., Bossink, B. & Vinig, T., 2017, XXVIII ISPIM Innovation Conference 2017.

Research output: Chapter in Book / Report / Conference proceedingConference contributionAcademicpeer-review

Employee involvement in ideation and healthcare service innovation quality

Mu, Y., Bossink, B. & Vinig, T., 14 Sep 2017, In : Service Industries Journal.

Research output: Contribution to JournalArticleAcademicpeer-review

Innovation
Personnel
Managers
Service innovation
Health care services

Service innovation quality in healthcare: Service innovativeness and organizational renewal as driving forces

Mu, Y., Bossink, B. & Vinig, T., 20 Aug 2017, In : Total Quality Management & Business Excellence. 2017, p. 1-16 16 p.

Research output: Contribution to JournalArticleAcademicpeer-review

Driving force
Service innovation
Health care services
Renewal
Innovativeness

Service innovation quality in healthcare: Improving healthcare organizations service innovation quality through service innovativeness and organizational renewal

Mu, Y., Bossink, B. & Vinig, T., 2016, R&D Management Conference 2016.

Research output: Chapter in Book / Report / Conference proceedingConference contributionAcademicpeer-review