101 things to do: unravelling and interpreting community policing

Research output: Contribution to JournalArticleAcademicpeer-review

Abstract

There is a lively and long-running debate in the literature about what community policing is and how it works in everyday practice. We contribute to this expanding body of knowledge by minutely sifting and classifying the things neighbourhood coordinators (a kind of community officers) do in Amsterdam, the Netherlands. Our endeavours have resulted in a list of 101 tasks they perform. A ranking of tasks was printed on small plasticized cards, enabling neighbourhood coordinators and their managers to identify core and peripheral tasks. Core tasks include keeping contact with citizens, local safety issues (supervising the neighbourhood, signalling small problems, handling accidents and incidents, and conflict mediation), administrative duties and providing the police team with information. Peripheral tasks mostly take the shape of supportive (managerial) work. In addition, we interviewed neighbourhood coordinators and police ward managers to gain their views on community policing.
Original languageEnglish
Pages (from-to)144-155
JournalPolicing. A Journal of Policy and Practice
Volume8
Issue number2
Early online date17 Mar 2014
DOIs
Publication statusPublished - 2014

Fingerprint

community
police
conflict mediation
manager
ranking
incident
accident
Netherlands
contact
citizen
literature

Cite this

@article{8b7a50ed3457410e9a60252cdfac1582,
title = "101 things to do: unravelling and interpreting community policing",
abstract = "There is a lively and long-running debate in the literature about what community policing is and how it works in everyday practice. We contribute to this expanding body of knowledge by minutely sifting and classifying the things neighbourhood coordinators (a kind of community officers) do in Amsterdam, the Netherlands. Our endeavours have resulted in a list of 101 tasks they perform. A ranking of tasks was printed on small plasticized cards, enabling neighbourhood coordinators and their managers to identify core and peripheral tasks. Core tasks include keeping contact with citizens, local safety issues (supervising the neighbourhood, signalling small problems, handling accidents and incidents, and conflict mediation), administrative duties and providing the police team with information. Peripheral tasks mostly take the shape of supportive (managerial) work. In addition, we interviewed neighbourhood coordinators and police ward managers to gain their views on community policing.",
author = "{van Steden}, R. and E Miltenburg and J.C.J. Boutellier",
year = "2014",
doi = "10.1093/police/pau006",
language = "English",
volume = "8",
pages = "144--155",
journal = "Policing. A Journal of Policy and Practice",
issn = "1752-4512",
publisher = "Oxford University Press",
number = "2",

}

101 things to do: unravelling and interpreting community policing. / van Steden, R.; Miltenburg, E; Boutellier, J.C.J.

In: Policing. A Journal of Policy and Practice, Vol. 8, No. 2, 2014, p. 144-155.

Research output: Contribution to JournalArticleAcademicpeer-review

TY - JOUR

T1 - 101 things to do: unravelling and interpreting community policing

AU - van Steden, R.

AU - Miltenburg, E

AU - Boutellier, J.C.J.

PY - 2014

Y1 - 2014

N2 - There is a lively and long-running debate in the literature about what community policing is and how it works in everyday practice. We contribute to this expanding body of knowledge by minutely sifting and classifying the things neighbourhood coordinators (a kind of community officers) do in Amsterdam, the Netherlands. Our endeavours have resulted in a list of 101 tasks they perform. A ranking of tasks was printed on small plasticized cards, enabling neighbourhood coordinators and their managers to identify core and peripheral tasks. Core tasks include keeping contact with citizens, local safety issues (supervising the neighbourhood, signalling small problems, handling accidents and incidents, and conflict mediation), administrative duties and providing the police team with information. Peripheral tasks mostly take the shape of supportive (managerial) work. In addition, we interviewed neighbourhood coordinators and police ward managers to gain their views on community policing.

AB - There is a lively and long-running debate in the literature about what community policing is and how it works in everyday practice. We contribute to this expanding body of knowledge by minutely sifting and classifying the things neighbourhood coordinators (a kind of community officers) do in Amsterdam, the Netherlands. Our endeavours have resulted in a list of 101 tasks they perform. A ranking of tasks was printed on small plasticized cards, enabling neighbourhood coordinators and their managers to identify core and peripheral tasks. Core tasks include keeping contact with citizens, local safety issues (supervising the neighbourhood, signalling small problems, handling accidents and incidents, and conflict mediation), administrative duties and providing the police team with information. Peripheral tasks mostly take the shape of supportive (managerial) work. In addition, we interviewed neighbourhood coordinators and police ward managers to gain their views on community policing.

U2 - 10.1093/police/pau006

DO - 10.1093/police/pau006

M3 - Article

VL - 8

SP - 144

EP - 155

JO - Policing. A Journal of Policy and Practice

JF - Policing. A Journal of Policy and Practice

SN - 1752-4512

IS - 2

ER -