A 3D visualization approach for process training in office environments

Banu Aysolmaz*, Ross Brown, Peter Bruza, Hajo A. Reijers

*Corresponding author for this work

Research output: Chapter in Book / Report / Conference proceedingConference contributionAcademicpeer-review

Abstract

Process participants need to learn how to perform in the context of their business processes. Process training is challenging due to cognitive difficulties in relating process model elements to real world concepts. In this paper we present a 3D VirtualWorld (VW) process training approach for office environments. In this VW, process participants can experience a process in an immersive environment. They interact with VW representations of process elements in changing locations, based on process activities. By means of embodied 3D representation, deep immersion and engagement in this environment, enhancements in long term memory learning and episodic memory usage for knowledge retrieval are expected. Our illustration of an example process model shows the applicability of the approach. We list a number of future directions to extend the use and the benefits.

Original languageEnglish
Title of host publicationOn the Move to Meaningful Internet Systems: OTM 2016 Conferences - Confederated International Conferences: CoopIS, CandTC, and ODBASE 2016, Proceedings
PublisherSpringer - Verlag
Pages418-436
Number of pages19
Volume10033 LNCS
ISBN (Print)9783319484716
DOIs
Publication statusPublished - 2016
EventConfederated International Conference On the Move to Meaningful Internet Systems, OTM 2016 held in conjunction with Conferences on CoopIS, CandTC and ODBASE 2016 - Rhodes, Greece
Duration: 24 Oct 201628 Oct 2016

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume10033 LNCS
ISSN (Print)03029743
ISSN (Electronic)16113349

Conference

ConferenceConfederated International Conference On the Move to Meaningful Internet Systems, OTM 2016 held in conjunction with Conferences on CoopIS, CandTC and ODBASE 2016
CountryGreece
CityRhodes
Period24/10/1628/10/16

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Keywords

  • 3D virtual worlds
  • Human-centric BPM
  • Process modeling
  • Process training
  • Visual metaphors

Cite this

Aysolmaz, B., Brown, R., Bruza, P., & Reijers, H. A. (2016). A 3D visualization approach for process training in office environments. In On the Move to Meaningful Internet Systems: OTM 2016 Conferences - Confederated International Conferences: CoopIS, CandTC, and ODBASE 2016, Proceedings (Vol. 10033 LNCS, pp. 418-436). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 10033 LNCS). Springer - Verlag. https://doi.org/10.1007/978-3-319-48472-3_24