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A conversational agent for social support: Validation of supportive dialogue sequences

Research output: Chapter in Book / Report / Conference proceedingConference contributionAcademicpeer-review

Abstract

Recently, we proposed a dialogue model for social support. To validate this model, we analyzed 23 real world chat conversations. After some adjustments, the dialogue sequence patterns specified in the model cover 87.4% of the data. Based on this result, we conclude that the dialogue model accurately describes comforting conversations. Next, the model will be incorporated into a comforting ECA. © 2012 Springer-Verlag Berlin Heidelberg.
Original languageEnglish
Title of host publicationIntelligent Virtual Agents - 12th International Conference, IVA 2012, Proceedings
PublisherSpringer Verlag
Pages499-501
ISBN (Print)9783642331961
DOIs
Publication statusPublished - 2012
Externally publishedYes
Event12th International Conference on Intelligent Virtual Agents, IVA 2012 - , United States
Duration: 12 Sept 201214 Sept 2012

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference12th International Conference on Intelligent Virtual Agents, IVA 2012
Country/TerritoryUnited States
Period12/09/1214/09/12

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