A framework for measuring efficiency levels: the case of express depots

A. Banaszewska, F. Cruijssen, W.E.H. Dullaert, J.C. Gerdessen

Research output: Contribution to JournalArticleAcademicpeer-review

Abstract

The efficiency and effectiveness in any distribution network is largely determined by the performance of depots in such a network. The purpose of this study is to develop a methodological framework to evaluate the performance of distribution centers of express companies. The framework is based on Data Envelopment Analysis and was validated on a set of 44 depots of a large express service provider situated in the United Kingdom. The analysis revealed that 31 depots out of 44 are efficient. Furthermore, statistical analyses identified four factors influencing the efficiency scores of express transportation depots. © 2012 Elsevier B.V. All rights reserved.
Original languageEnglish
Pages (from-to)484-495
JournalInternational Journal of Production Economics
Volume139
Issue number2
DOIs
Publication statusPublished - 2012

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Data envelopment analysis
Electric power distribution
Industry
Distribution network
Distribution center
Influencing factors
Service provider

Cite this

Banaszewska, A. ; Cruijssen, F. ; Dullaert, W.E.H. ; Gerdessen, J.C. / A framework for measuring efficiency levels: the case of express depots. In: International Journal of Production Economics. 2012 ; Vol. 139, No. 2. pp. 484-495.
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A framework for measuring efficiency levels: the case of express depots. / Banaszewska, A.; Cruijssen, F.; Dullaert, W.E.H.; Gerdessen, J.C.

In: International Journal of Production Economics, Vol. 139, No. 2, 2012, p. 484-495.

Research output: Contribution to JournalArticleAcademicpeer-review

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AU - Cruijssen, F.

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AU - Gerdessen, J.C.

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AB - The efficiency and effectiveness in any distribution network is largely determined by the performance of depots in such a network. The purpose of this study is to develop a methodological framework to evaluate the performance of distribution centers of express companies. The framework is based on Data Envelopment Analysis and was validated on a set of 44 depots of a large express service provider situated in the United Kingdom. The analysis revealed that 31 depots out of 44 are efficient. Furthermore, statistical analyses identified four factors influencing the efficiency scores of express transportation depots. © 2012 Elsevier B.V. All rights reserved.

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JF - International Journal of Production Economics

SN - 0925-5273

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