A framework for the design of service systems

Y.H. Tan, W. Hoffman, J. Gordijn, J. Hulstijn

Research output: Chapter in Book / Report / Conference proceedingChapterAcademic

Original languageEnglish
Title of host publicationThe science of service systems
EditorsJ. Spohrer
Place of PublicationBerlin
PublisherSpringer Verlag
Number of pages29
Publication statusPublished - 2010

Publication series

NameService Science: Research and Innovations (SSRI)

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