A framework for the design of service systems

Y.H. Tan, W. Hoffman, J. Gordijn, J. Hulstijn

Research output: Chapter in Book / Report / Conference proceedingChapterAcademic

Original languageEnglish
Title of host publicationThe science of service systems
EditorsJ. Spohrer
Place of PublicationBerlin
PublisherSpringer Verlag
Number of pages29
Publication statusPublished - 2010

Publication series

NameService Science: Research and Innovations (SSRI)

Cite this

Tan, Y. H., Hoffman, W., Gordijn, J., & Hulstijn, J. (2010). A framework for the design of service systems. In J. Spohrer (Ed.), The science of service systems (Service Science: Research and Innovations (SSRI)). Berlin: Springer Verlag.
Tan, Y.H. ; Hoffman, W. ; Gordijn, J. ; Hulstijn, J. / A framework for the design of service systems. The science of service systems. editor / J. Spohrer. Berlin : Springer Verlag, 2010. (Service Science: Research and Innovations (SSRI)).
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Tan, YH, Hoffman, W, Gordijn, J & Hulstijn, J 2010, A framework for the design of service systems. in J Spohrer (ed.), The science of service systems. Service Science: Research and Innovations (SSRI), Springer Verlag, Berlin.

A framework for the design of service systems. / Tan, Y.H.; Hoffman, W.; Gordijn, J.; Hulstijn, J.

The science of service systems. ed. / J. Spohrer. Berlin : Springer Verlag, 2010. (Service Science: Research and Innovations (SSRI)).

Research output: Chapter in Book / Report / Conference proceedingChapterAcademic

TY - CHAP

T1 - A framework for the design of service systems

AU - Tan, Y.H.

AU - Hoffman, W.

AU - Gordijn, J.

AU - Hulstijn, J.

PY - 2010

Y1 - 2010

M3 - Chapter

T3 - Service Science: Research and Innovations (SSRI)

BT - The science of service systems

A2 - Spohrer, J.

PB - Springer Verlag

CY - Berlin

ER -

Tan YH, Hoffman W, Gordijn J, Hulstijn J. A framework for the design of service systems. In Spohrer J, editor, The science of service systems. Berlin: Springer Verlag. 2010. (Service Science: Research and Innovations (SSRI)).