A framework for the design of service systems

Y.H. Tan, W. Hoffman, J. Gordijn, J. Hulstijn

Research output: Chapter in Book / Report / Conference proceeding › Chapter › Academic

Original language	English
Title of host publication	The science of service systems
Editors	J. Spohrer
Place of Publication	Berlin
Publisher	Springer Verlag
Number of pages	29
Publication status	Published - 2010

Name	Service Science: Research and Innovations (SSRI)

Persistent URL (handle)

@inbook{ca1d58fb685b458cba9e2c28106c9cf3,

title = "A framework for the design of service systems",

author = "Y.H. Tan and W. Hoffman and J. Gordijn and J. Hulstijn",

year = "2010",

language = "English",

series = "Service Science: Research and Innovations (SSRI)",

publisher = "Springer Verlag",

editor = "J. Spohrer",

booktitle = "The science of service systems",

}