A model-based approach to aid the development of E-government projects in real-life setting focusing on stakeholder value

Zsófia Kraussl, Y.H. Tan, J. Gordijn

Research output: Chapter in Book / Report / Conference proceedingConference contributionAcademicpeer-review

Abstract

Recently, there has been a lot of effort put into modernizing the public sector using advanced information technology. The resulting e-government initiatives offer numerous benefits for stakeholders from both private and public sectors, and require solid IT support for operation. The same phenomenon holds for e-customs that we analyze in this paper. In the real-life setting different IT-driven concerns emerge and influence the foreseen stakeholder benefits and, as a result, might violate the success of e-customs. Therefore, it is essential to explore and to balance the effects of such concerns already during the development phase while constantly considering stakeholder value. We propose a constructive, model-based approach to aid such investigations.
Original languageEnglish
Title of host publication2009 42nd Annual Hawaii International Conference on System Sciences (HICSS-42) [Proceedings]
Place of PublicationLos Alamitos, CA
PublisherIEEE Computer Society
Pages1-10
Number of pages10
Volume1
DOIs
Publication statusPublished - 2009
EventHawaii International Conference on System Sciences (HICSS-42) - Los Alamitos, CA, USA
Duration: 5 Jan 20099 Jan 2009

Conference

ConferenceHawaii International Conference on System Sciences (HICSS-42)
Period5/01/099/01/09

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Information technology

Bibliographical note

This article is written, and appears under my married name: Zsofia Kraussl

Cite this

Kraussl, Z., Tan, Y. H., & Gordijn, J. (2009). A model-based approach to aid the development of E-government projects in real-life setting focusing on stakeholder value. In 2009 42nd Annual Hawaii International Conference on System Sciences (HICSS-42) [Proceedings] (Vol. 1, pp. 1-10). Los Alamitos, CA: IEEE Computer Society. https://doi.org/10.1109/HICSS.2009.537
Kraussl, Zsófia ; Tan, Y.H. ; Gordijn, J. / A model-based approach to aid the development of E-government projects in real-life setting focusing on stakeholder value. 2009 42nd Annual Hawaii International Conference on System Sciences (HICSS-42) [Proceedings]. Vol. 1 Los Alamitos, CA : IEEE Computer Society, 2009. pp. 1-10
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Kraussl, Z, Tan, YH & Gordijn, J 2009, A model-based approach to aid the development of E-government projects in real-life setting focusing on stakeholder value. in 2009 42nd Annual Hawaii International Conference on System Sciences (HICSS-42) [Proceedings]. vol. 1, IEEE Computer Society, Los Alamitos, CA, pp. 1-10, Hawaii International Conference on System Sciences (HICSS-42), 5/01/09. https://doi.org/10.1109/HICSS.2009.537

A model-based approach to aid the development of E-government projects in real-life setting focusing on stakeholder value. / Kraussl, Zsófia; Tan, Y.H.; Gordijn, J.

2009 42nd Annual Hawaii International Conference on System Sciences (HICSS-42) [Proceedings]. Vol. 1 Los Alamitos, CA : IEEE Computer Society, 2009. p. 1-10.

Research output: Chapter in Book / Report / Conference proceedingConference contributionAcademicpeer-review

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AB - Recently, there has been a lot of effort put into modernizing the public sector using advanced information technology. The resulting e-government initiatives offer numerous benefits for stakeholders from both private and public sectors, and require solid IT support for operation. The same phenomenon holds for e-customs that we analyze in this paper. In the real-life setting different IT-driven concerns emerge and influence the foreseen stakeholder benefits and, as a result, might violate the success of e-customs. Therefore, it is essential to explore and to balance the effects of such concerns already during the development phase while constantly considering stakeholder value. We propose a constructive, model-based approach to aid such investigations.

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Kraussl Z, Tan YH, Gordijn J. A model-based approach to aid the development of E-government projects in real-life setting focusing on stakeholder value. In 2009 42nd Annual Hawaii International Conference on System Sciences (HICSS-42) [Proceedings]. Vol. 1. Los Alamitos, CA: IEEE Computer Society. 2009. p. 1-10 https://doi.org/10.1109/HICSS.2009.537