A model-based approach to aid the development of E-government projects in real-life setting focusing on stakeholder value

Zsófia Kraussl, Y.H. Tan, J. Gordijn

Research output: Chapter in Book / Report / Conference proceedingConference contributionAcademicpeer-review

Abstract

Recently, there has been a lot of effort put into modernizing the public sector using advanced information technology. The resulting e-government initiatives offer numerous benefits for stakeholders from both private and public sectors, and require solid IT support for operation. The same phenomenon holds for e-customs that we analyze in this paper. In the real-life setting different IT-driven concerns emerge and influence the foreseen stakeholder benefits and, as a result, might violate the success of e-customs. Therefore, it is essential to explore and to balance the effects of such concerns already during the development phase while constantly considering stakeholder value. We propose a constructive, model-based approach to aid such investigations.
Original languageEnglish
Title of host publication2009 42nd Annual Hawaii International Conference on System Sciences (HICSS-42) [Proceedings]
Place of PublicationLos Alamitos, CA
PublisherIEEE Computer Society
Pages1-10
Number of pages10
Volume1
DOIs
Publication statusPublished - 2009
EventHawaii International Conference on System Sciences (HICSS-42) - Los Alamitos, CA, USA
Duration: 5 Jan 20099 Jan 2009

Conference

ConferenceHawaii International Conference on System Sciences (HICSS-42)
Period5/01/099/01/09

Bibliographical note

This article is written, and appears under my married name: Zsofia Kraussl

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