A model-based approach to aid the development of E-government projects in real-life setting focusing on stakeholder value

Zsófia Kraussl; Y.H. Tan; J. Gordijn

doi:10.1109/HICSS.2009.537

A model-based approach to aid the development of E-government projects in real-life setting focusing on stakeholder value

Zsófia Kraussl
, Y.H. Tan
, J. Gordijn

Research output: Chapter in Book / Report / Conference proceeding › Conference contribution › Academic › peer-review

Abstract

Recently, there has been a lot of effort put into modernizing the public sector using advanced information technology. The resulting e-government initiatives offer numerous benefits for stakeholders from both private and public sectors, and require solid IT support for operation. The same phenomenon holds for e-customs that we analyze in this paper. In the real-life setting different IT-driven concerns emerge and influence the foreseen stakeholder benefits and, as a result, might violate the success of e-customs. Therefore, it is essential to explore and to balance the effects of such concerns already during the development phase while constantly considering stakeholder value. We propose a constructive, model-based approach to aid such investigations.

Original language	English
Title of host publication	2009 42nd Annual Hawaii International Conference on System Sciences (HICSS-42) [Proceedings]
Place of Publication	Los Alamitos, CA
Publisher	IEEE Computer Society
Pages	1-10
Number of pages	10
Volume	1
DOIs	https://doi.org/10.1109/HICSS.2009.537
Publication status	Published - 2009
Event	Hawaii International Conference on System Sciences (HICSS-42) - Los Alamitos, CA, USA Duration: 5 Jan 2009 → 9 Jan 2009

Conference

Conference	Hawaii International Conference on System Sciences (HICSS-42)
Period	5/01/09 → 9/01/09

Bibliographical note

This article is written, and appears under my married name: Zsofia Kraussl

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 16 Peace, Justice and Strong Institutions
SDG 17 Partnerships for the Goals

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10.1109/HICSS.2009.537

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title = "A model-based approach to aid the development of E-government projects in real-life setting focusing on stakeholder value",

abstract = "Recently, there has been a lot of effort put into modernizing the public sector using advanced information technology. The resulting e-government initiatives offer numerous benefits for stakeholders from both private and public sectors, and require solid IT support for operation. The same phenomenon holds for e-customs that we analyze in this paper. In the real-life setting different IT-driven concerns emerge and influence the foreseen stakeholder benefits and, as a result, might violate the success of e-customs. Therefore, it is essential to explore and to balance the effects of such concerns already during the development phase while constantly considering stakeholder value. We propose a constructive, model-based approach to aid such investigations.",

author = "Zs{\'o}fia Kraussl and Y.H. Tan and J. Gordijn",

note = "This article is written, and appears under my married name: Zsofia Kraussl; Hawaii International Conference on System Sciences (HICSS-42) ; Conference date: 05-01-2009 Through 09-01-2009",

year = "2009",

doi = "10.1109/HICSS.2009.537",

language = "English",

volume = "1",

pages = "1--10",

booktitle = "2009 42nd Annual Hawaii International Conference on System Sciences (HICSS-42) [Proceedings]",

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Kraussl, Z, Tan, YH & Gordijn, J 2009, A model-based approach to aid the development of E-government projects in real-life setting focusing on stakeholder value. in 2009 42nd Annual Hawaii International Conference on System Sciences (HICSS-42) [Proceedings]. vol. 1, IEEE Computer Society, Los Alamitos, CA, pp. 1-10, Hawaii International Conference on System Sciences (HICSS-42), 5/01/09. https://doi.org/10.1109/HICSS.2009.537

A model-based approach to aid the development of E-government projects in real-life setting focusing on stakeholder value. / Kraussl, Zsófia; Tan, Y.H.; Gordijn, J.
2009 42nd Annual Hawaii International Conference on System Sciences (HICSS-42) [Proceedings]. Vol. 1 Los Alamitos, CA: IEEE Computer Society, 2009. p. 1-10.

Research output: Chapter in Book / Report / Conference proceeding › Conference contribution › Academic › peer-review

TY - GEN

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AU - Kraussl, Zsófia

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AU - Gordijn, J.

N1 - This article is written, and appears under my married name: Zsofia Kraussl

PY - 2009

Y1 - 2009

N2 - Recently, there has been a lot of effort put into modernizing the public sector using advanced information technology. The resulting e-government initiatives offer numerous benefits for stakeholders from both private and public sectors, and require solid IT support for operation. The same phenomenon holds for e-customs that we analyze in this paper. In the real-life setting different IT-driven concerns emerge and influence the foreseen stakeholder benefits and, as a result, might violate the success of e-customs. Therefore, it is essential to explore and to balance the effects of such concerns already during the development phase while constantly considering stakeholder value. We propose a constructive, model-based approach to aid such investigations.

AB - Recently, there has been a lot of effort put into modernizing the public sector using advanced information technology. The resulting e-government initiatives offer numerous benefits for stakeholders from both private and public sectors, and require solid IT support for operation. The same phenomenon holds for e-customs that we analyze in this paper. In the real-life setting different IT-driven concerns emerge and influence the foreseen stakeholder benefits and, as a result, might violate the success of e-customs. Therefore, it is essential to explore and to balance the effects of such concerns already during the development phase while constantly considering stakeholder value. We propose a constructive, model-based approach to aid such investigations.

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DO - 10.1109/HICSS.2009.537

M3 - Conference contribution

VL - 1

SP - 1

EP - 10

BT - 2009 42nd Annual Hawaii International Conference on System Sciences (HICSS-42) [Proceedings]

PB - IEEE Computer Society

CY - Los Alamitos, CA

T2 - Hawaii International Conference on System Sciences (HICSS-42)

Y2 - 5 January 2009 through 9 January 2009

ER -

A model-based approach to aid the development of E-government projects in real-life setting focusing on stakeholder value

Abstract

Conference

Bibliographical note

UN SDGs

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