A Typology of Consumer Strategies for Resisting Advertising, and a Review of Mechanisms for Countering Them

M.L. Fransen, P.W.J. Verlegh, A. Kirmani, E.G. Smit

Research output: Contribution to JournalArticleAcademicpeer-review

Abstract

This article presents a typology of the different ways in which consumers resist advertising, and the tactics that can be used to counter or avoid such resistance. It brings together literatures from different fields of study, including advertising, marketing, communication science and psychology. Although researchers in these subfields have shown a substantial interest in (consumer) resistance, these streams of literature are poorly connected. This article aims to facilitate the exchange of knowledge, and serve as a starting point for future research. Our ACE typology distinguishes three types of resistance strategies: Avoiding, Contesting, and Empowering. We introduce these strategies, and present research describing advertising tactics that may be used to neutralize each of them.
Original languageEnglish
Pages (from-to)6-16
JournalInternational Journal of Advertising
Volume34
Issue number1
DOIs
Publication statusPublished - 2015

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Marketing
typology
tactics
communication psychology
communication sciences
field of study
marketing
Communication
literature
Tactics
Consumer resistance
Marketing communications
Psychology

Bibliographical note

10.1080/02650487.2014.995284

Cite this

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A Typology of Consumer Strategies for Resisting Advertising, and a Review of Mechanisms for Countering Them. / Fransen, M.L.; Verlegh, P.W.J.; Kirmani, A.; Smit, E.G.

In: International Journal of Advertising, Vol. 34, No. 1, 2015, p. 6-16.

Research output: Contribution to JournalArticleAcademicpeer-review

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