Abstract
In this paper, we identified marginalized communities' ethical concerns about social platforms. We performed this identification because recent platform malfeasance indicates that software teams prioritize shareholder concerns over user concerns. Additionally, these platform shortcomings often have devastating effects on marginalized populations. We first scraped 586 marginalized communities' subreddits, aggregated a dataset of their social platform mentions and manually annotated mentions of ethical concerns in these data. We subsequently analyzed trends in the manually annotated data and tested the extent to which ethical concerns can be automatically classified by means of natural language processing (NLP). We found that marginalized communities' ethical concerns predominantly revolve around discrimination and misrepresentation, and reveal deficiencies in current software development practices. As such, researchers and developers could use our work to further investigate these concerns and rectify current software flaws.
| Original language | English |
|---|---|
| Title of host publication | ICSE-SEIS '23: Proceedings of the 45th International Conference on Software Engineering: Software Engineering in Society |
| Place of Publication | Melbourne, Australia |
| Publisher | IEEE/ACM |
| Pages | 71-82 |
| Number of pages | 12 |
| ISBN (Electronic) | 9798350322613 |
| DOIs | |
| Publication status | Published - May 2023 |
