An Agent Model for Analysis of Human Performance Quality

M.C.A. Klein, R.M. van Lambalgen, J. Treur

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Abstract

A human's performance in a complex task is highly dependent on the demands of the task, in the sense that highly demanding situations will often cause a degradation of performance. To maintain performance quality usually extra effort has to be contributed. However, the resources for such extra effort available to the human are limited. In this paper an agent model is proposed in which different types of relations between effort, task demands and performance quality can be used to analyse the human's performance quality. It is illustrated how a support agent incorporating this model can support a human based on different performance criteria. The agent model thus allows to build agent applications that provide optimal support depending on a specific situation and goal of the task. © 2010 IEEE.
Original languageEnglish
Title of host publicationProceedings of the 10th IEEE/WIC/ACM International Conference on Intelligent Agent Technology, IAT'10
EditorsX.J. Huang, A.A. Ghorbani, M.-S. Hacid, T. Yamaguchi
PublisherIEEE Computer Society Press
Pages181-188
Number of pages8
Volume2
ISBN (Print)9780769541914
DOIs
Publication statusPublished - 2010
Event2010 IEEE/WIC/ACM International Conference on Intelligent Agent Technology, IAT 2010 - Toronto, ON, Canada
Duration: 31 Aug 20103 Sep 2010

Conference

Conference2010 IEEE/WIC/ACM International Conference on Intelligent Agent Technology, IAT 2010
CountryCanada
CityToronto, ON
Period31/08/103/09/10

Keywords

  • agent model
  • human performance
  • support agent

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    Klein, M. C. A., van Lambalgen, R. M., & Treur, J. (2010). An Agent Model for Analysis of Human Performance Quality. In X. J. Huang, A. A. Ghorbani, M-S. Hacid, & T. Yamaguchi (Eds.), Proceedings of the 10th IEEE/WIC/ACM International Conference on Intelligent Agent Technology, IAT'10 (Vol. 2, pp. 181-188). [5615567] IEEE Computer Society Press. https://doi.org/10.1109/WI-IAT.2010.208