An Agent Model for Analysis of Human Performance Quality

M.C.A. Klein; R.M. van Lambalgen; J. Treur

doi:10.1109/WI-IAT.2010.208

An Agent Model for Analysis of Human Performance Quality

M.C.A. Klein, R.M. van Lambalgen, J. Treur

Research output: Chapter in Book / Report / Conference proceeding › Conference contribution › Academic › peer-review

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Abstract

A human's performance in a complex task is highly dependent on the demands of the task, in the sense that highly demanding situations will often cause a degradation of performance. To maintain performance quality usually extra effort has to be contributed. However, the resources for such extra effort available to the human are limited. In this paper an agent model is proposed in which different types of relations between effort, task demands and performance quality can be used to analyse the human's performance quality. It is illustrated how a support agent incorporating this model can support a human based on different performance criteria. The agent model thus allows to build agent applications that provide optimal support depending on a specific situation and goal of the task. © 2010 IEEE.

Original language	English
Title of host publication	Proceedings of the 10th IEEE/WIC/ACM International Conference on Intelligent Agent Technology, IAT'10
Editors	X.J. Huang, A.A. Ghorbani, M.-S. Hacid, T. Yamaguchi
Publisher	IEEE Computer Society Press
Pages	181-188
Number of pages	8
Volume	2
ISBN (Print)	9780769541914
DOIs	https://doi.org/10.1109/WI-IAT.2010.208
Publication status	Published - 2010
Event	2010 IEEE/WIC/ACM International Conference on Intelligent Agent Technology, IAT 2010 - Toronto, ON, Canada Duration: 31 Aug 2010 → 3 Sept 2010

Conference

Conference	2010 IEEE/WIC/ACM International Conference on Intelligent Agent Technology, IAT 2010
Country/Territory	Canada
City	Toronto, ON
Period	31/08/10 → 3/09/10

Keywords

agent model
human performance
support agent

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Klein, M. C. A., van Lambalgen, R. M., & Treur, J. (2010). An Agent Model for Analysis of Human Performance Quality. In X. J. Huang, A. A. Ghorbani, M.-S. Hacid, & T. Yamaguchi (Eds.), Proceedings of the 10th IEEE/WIC/ACM International Conference on Intelligent Agent Technology, IAT'10 (Vol. 2, pp. 181-188). Article 5615567 IEEE Computer Society Press. https://doi.org/10.1109/WI-IAT.2010.208

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title = "An Agent Model for Analysis of Human Performance Quality",

abstract = "A human's performance in a complex task is highly dependent on the demands of the task, in the sense that highly demanding situations will often cause a degradation of performance. To maintain performance quality usually extra effort has to be contributed. However, the resources for such extra effort available to the human are limited. In this paper an agent model is proposed in which different types of relations between effort, task demands and performance quality can be used to analyse the human's performance quality. It is illustrated how a support agent incorporating this model can support a human based on different performance criteria. The agent model thus allows to build agent applications that provide optimal support depending on a specific situation and goal of the task. {\textcopyright} 2010 IEEE.",

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author = "M.C.A. Klein and {van Lambalgen}, R.M. and J. Treur",

year = "2010",

doi = "10.1109/WI-IAT.2010.208",

language = "English",

isbn = "9780769541914",

volume = "2",

pages = "181--188",

editor = "X.J. Huang and A.A. Ghorbani and M.-S. Hacid and T. Yamaguchi",

booktitle = "Proceedings of the 10th IEEE/WIC/ACM International Conference on Intelligent Agent Technology, IAT'10",

publisher = "IEEE Computer Society Press",

note = "2010 IEEE/WIC/ACM International Conference on Intelligent Agent Technology, IAT 2010 ; Conference date: 31-08-2010 Through 03-09-2010",

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Klein, MCA, van Lambalgen, RM & Treur, J 2010, An Agent Model for Analysis of Human Performance Quality. in XJ Huang, AA Ghorbani, M-S Hacid & T Yamaguchi (eds), Proceedings of the 10th IEEE/WIC/ACM International Conference on Intelligent Agent Technology, IAT'10. vol. 2, 5615567, IEEE Computer Society Press, pp. 181-188, 2010 IEEE/WIC/ACM International Conference on Intelligent Agent Technology, IAT 2010, Toronto, ON, Canada, 31/08/10. https://doi.org/10.1109/WI-IAT.2010.208

An Agent Model for Analysis of Human Performance Quality. / Klein, M.C.A.; van Lambalgen, R.M.; Treur, J.
Proceedings of the 10th IEEE/WIC/ACM International Conference on Intelligent Agent Technology, IAT'10. ed. / X.J. Huang; A.A. Ghorbani; M.-S. Hacid; T. Yamaguchi. Vol. 2 IEEE Computer Society Press, 2010. p. 181-188 5615567.

Research output: Chapter in Book / Report / Conference proceeding › Conference contribution › Academic › peer-review

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An Agent Model for Analysis of Human Performance Quality

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