An Agent Model for Analysis of Human Performance Quality

M.C.A. Klein; R.M. van Lambalgen; J. Treur

doi:10.1109/WI-IAT.2010.208

An Agent Model for Analysis of Human Performance Quality

M.C.A. Klein, R.M. van Lambalgen, J. Treur

Research output: Chapter in Book / Report / Conference proceeding › Conference contribution › Academic › peer-review

72 Downloads (Pure)

Abstract

A human's performance in a complex task is highly dependent on the demands of the task, in the sense that highly demanding situations will often cause a degradation of performance. To maintain performance quality usually extra effort has to be contributed. However, the resources for such extra effort available to the human are limited. In this paper an agent model is proposed in which different types of relations between effort, task demands and performance quality can be used to analyse the human's performance quality. It is illustrated how a support agent incorporating this model can support a human based on different performance criteria. The agent model thus allows to build agent applications that provide optimal support depending on a specific situation and goal of the task. © 2010 IEEE.

Original language	English
Title of host publication	Proceedings of the 10th IEEE/WIC/ACM International Conference on Intelligent Agent Technology, IAT'10
Editors	X.J. Huang, A.A. Ghorbani, M.-S. Hacid, T. Yamaguchi
Publisher	IEEE Computer Society Press
Pages	181-188
Number of pages	8
Volume	2
ISBN (Print)	9780769541914
DOIs	https://doi.org/10.1109/WI-IAT.2010.208
Publication status	Published - 2010
Event	2010 IEEE/WIC/ACM International Conference on Intelligent Agent Technology, IAT 2010 - Toronto, ON, Canada Duration: 31 Aug 2010 → 3 Sep 2010

Conference

Conference	2010 IEEE/WIC/ACM International Conference on Intelligent Agent Technology, IAT 2010
Country/Territory	Canada
City	Toronto, ON
Period	31/08/10 → 3/09/10

Keywords

agent model
human performance
support agent

Access to Document

10.1109/WI-IAT.2010.208Licence: Unspecified

IAT10performanceSubmitted manuscript, 272 KBLicence: Unspecified

Handle.net

Persistent link

Cite this

Klein, M. C. A., van Lambalgen, R. M., & Treur, J. (2010). An Agent Model for Analysis of Human Performance Quality. In X. J. Huang, A. A. Ghorbani, M-S. Hacid, & T. Yamaguchi (Eds.), Proceedings of the 10th IEEE/WIC/ACM International Conference on Intelligent Agent Technology, IAT'10 (Vol. 2, pp. 181-188). [5615567] IEEE Computer Society Press. https://doi.org/10.1109/WI-IAT.2010.208

@inproceedings{fec2f56419f9431d80157a2364d61c55,

title = "An Agent Model for Analysis of Human Performance Quality",

abstract = "A human's performance in a complex task is highly dependent on the demands of the task, in the sense that highly demanding situations will often cause a degradation of performance. To maintain performance quality usually extra effort has to be contributed. However, the resources for such extra effort available to the human are limited. In this paper an agent model is proposed in which different types of relations between effort, task demands and performance quality can be used to analyse the human's performance quality. It is illustrated how a support agent incorporating this model can support a human based on different performance criteria. The agent model thus allows to build agent applications that provide optimal support depending on a specific situation and goal of the task. {\textcopyright} 2010 IEEE.",

keywords = "agent model, human performance, support agent",

author = "M.C.A. Klein and {van Lambalgen}, R.M. and J. Treur",

year = "2010",

doi = "10.1109/WI-IAT.2010.208",

language = "English",

isbn = "9780769541914",

volume = "2",

pages = "181--188",

editor = "X.J. Huang and A.A. Ghorbani and M.-S. Hacid and T. Yamaguchi",

booktitle = "Proceedings of the 10th IEEE/WIC/ACM International Conference on Intelligent Agent Technology, IAT'10",

publisher = "IEEE Computer Society Press",

note = "2010 IEEE/WIC/ACM International Conference on Intelligent Agent Technology, IAT 2010 ; Conference date: 31-08-2010 Through 03-09-2010",

}

Klein, MCA, van Lambalgen, RM & Treur, J 2010, An Agent Model for Analysis of Human Performance Quality. in XJ Huang, AA Ghorbani, M-S Hacid & T Yamaguchi (eds), Proceedings of the 10th IEEE/WIC/ACM International Conference on Intelligent Agent Technology, IAT'10. vol. 2, 5615567, IEEE Computer Society Press, pp. 181-188, 2010 IEEE/WIC/ACM International Conference on Intelligent Agent Technology, IAT 2010, Toronto, ON, Canada, 31/08/10. https://doi.org/10.1109/WI-IAT.2010.208

An Agent Model for Analysis of Human Performance Quality. / Klein, M.C.A.; van Lambalgen, R.M.; Treur, J.

Proceedings of the 10th IEEE/WIC/ACM International Conference on Intelligent Agent Technology, IAT'10. ed. / X.J. Huang; A.A. Ghorbani; M.-S. Hacid; T. Yamaguchi. Vol. 2 IEEE Computer Society Press, 2010. p. 181-188 5615567.

Research output: Chapter in Book / Report / Conference proceeding › Conference contribution › Academic › peer-review

TY - GEN

T1 - An Agent Model for Analysis of Human Performance Quality

AU - Klein, M.C.A.

AU - van Lambalgen, R.M.

AU - Treur, J.

PY - 2010

Y1 - 2010

N2 - A human's performance in a complex task is highly dependent on the demands of the task, in the sense that highly demanding situations will often cause a degradation of performance. To maintain performance quality usually extra effort has to be contributed. However, the resources for such extra effort available to the human are limited. In this paper an agent model is proposed in which different types of relations between effort, task demands and performance quality can be used to analyse the human's performance quality. It is illustrated how a support agent incorporating this model can support a human based on different performance criteria. The agent model thus allows to build agent applications that provide optimal support depending on a specific situation and goal of the task. © 2010 IEEE.

AB - A human's performance in a complex task is highly dependent on the demands of the task, in the sense that highly demanding situations will often cause a degradation of performance. To maintain performance quality usually extra effort has to be contributed. However, the resources for such extra effort available to the human are limited. In this paper an agent model is proposed in which different types of relations between effort, task demands and performance quality can be used to analyse the human's performance quality. It is illustrated how a support agent incorporating this model can support a human based on different performance criteria. The agent model thus allows to build agent applications that provide optimal support depending on a specific situation and goal of the task. © 2010 IEEE.

KW - agent model

KW - human performance

KW - support agent

UR - http://www.scopus.com/inward/record.url?scp=78649808556&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=78649808556&partnerID=8YFLogxK

U2 - 10.1109/WI-IAT.2010.208

DO - 10.1109/WI-IAT.2010.208

M3 - Conference contribution

SN - 9780769541914

VL - 2

SP - 181

EP - 188

BT - Proceedings of the 10th IEEE/WIC/ACM International Conference on Intelligent Agent Technology, IAT'10

A2 - Huang, X.J.

A2 - Ghorbani, A.A.

A2 - Hacid, M.-S.

A2 - Yamaguchi, T.

PB - IEEE Computer Society Press

T2 - 2010 IEEE/WIC/ACM International Conference on Intelligent Agent Technology, IAT 2010

Y2 - 31 August 2010 through 3 September 2010

ER -

An Agent Model for Analysis of Human Performance Quality

Abstract

Conference

Keywords

Access to Document

Handle.net

Other files and links

Fingerprint

Cite this