TY - GEN
T1 - An intelligent conversational bot to help users cope with stress online
AU - Medeiros, Lenin
AU - Bosse, Tibor
PY - 2018/11/8
Y1 - 2018/11/8
N2 - In this work, we present a chatbot that is able to provide emotional support to stressed users. Based on inputs provided by its users, in the form of text or voice messages, the system is able to: (1) identify different types of stress, (2) select appropriate types of support and (3) construct corresponding support messages and send them back to the users. It uses IBM’s services for natural language processing (NLP) and dialogue flow management, via the respective API’s. The chatbot can also be connected to online social networks such as Facebook Messenger, allowing users to interact with it via such platforms (e.g., through desktop and mobile devices).
AB - In this work, we present a chatbot that is able to provide emotional support to stressed users. Based on inputs provided by its users, in the form of text or voice messages, the system is able to: (1) identify different types of stress, (2) select appropriate types of support and (3) construct corresponding support messages and send them back to the users. It uses IBM’s services for natural language processing (NLP) and dialogue flow management, via the respective API’s. The chatbot can also be connected to online social networks such as Facebook Messenger, allowing users to interact with it via such platforms (e.g., through desktop and mobile devices).
KW - Chatbot
KW - Computer-generated emotional support
KW - Natural language processing
KW - Stress
UR - http://www.scopus.com/inward/record.url?scp=85072677510&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85072677510&partnerID=8YFLogxK
UR - https://bnaic2018.nl/wp-content/uploads/2018/11/bnaic2018-proceedings.pdf
M3 - Conference contribution
AN - SCOPUS:85072677510
T3 - Belgian/Netherlands Artificial Intelligence Conference
SP - 129
EP - 130
BT - BNAIC 2018
A2 - Atzmueller, M.
A2 - Duijvesteijn, W.
PB - BNAIC
T2 - 30th Benelux Conference on Artificial Intelligence, BNAIC 2018
Y2 - 8 November 2018 through 9 November 2018
ER -