An intelligent conversational bot to help users cope with stress online

Lenin Medeiros, Tibor Bosse

Research output: Chapter in Book / Report / Conference proceedingConference contributionAcademicpeer-review

Abstract

In this work, we present a chatbot that is able to provide emotional support to stressed users. Based on inputs provided by its users, in the form of text or voice messages, the system is able to: (1) identify different types of stress, (2) select appropriate types of support and (3) construct corresponding support messages and send them back to the users. It uses IBM’s services for natural language processing (NLP) and dialogue flow management, via the respective API’s. The chatbot can also be connected to online social networks such as Facebook Messenger, allowing users to interact with it via such platforms (e.g., through desktop and mobile devices).

Original languageEnglish
Title of host publicationBNAIC 2018
Subtitle of host publicationPreProceedings of the 30th Benelux Conference on Artificial Intelligence
EditorsM. Atzmueller, W. Duijvesteijn
PublisherBNAIC
Pages129-130
Number of pages2
Publication statusPublished - 8 Nov 2018
Event30th Benelux Conference on Artificial Intelligence, BNAIC 2018 - s-Hertogenbosch, Netherlands
Duration: 8 Nov 20189 Nov 2018

Publication series

NameBelgian/Netherlands Artificial Intelligence Conference
ISSN (Print)1568-7805

Conference

Conference30th Benelux Conference on Artificial Intelligence, BNAIC 2018
CountryNetherlands
Citys-Hertogenbosch
Period8/11/189/11/18

Keywords

  • Chatbot
  • Computer-generated emotional support
  • Natural language processing
  • Stress

Fingerprint Dive into the research topics of 'An intelligent conversational bot to help users cope with stress online'. Together they form a unique fingerprint.

Cite this