Analyzing the interaction between facilitator and participants in two variants of the think-aloud method

Maaike J. Van Den Haak*, Menno D. T. De Jong

*Corresponding author for this work

Research output: Chapter in Book / Report / Conference proceedingConference contributionAcademicpeer-review

Abstract

This paper focuses on the interaction between test participants and test facilitator in two variants of the think-aloud method. In a first, explorative study, we analyzed think-aloud transcripts from two usability tests: a concurrent think-aloud test and a constructive interaction test. The results of our analysis show that while the participants in both studies never explicitly addressed the facilitator, the think-aloud participants showed more signs of awareness of the facilitator than the participants in the constructive interaction test. This finding may have practical implications for the validity of the two methods.

Original languageEnglish
Title of host publication2005 IEEE International Professional Communication Conference Proceedings, IPCC 2005
Pages323-327
Number of pages5
DOIs
Publication statusPublished - 2005
Event2005 IEEE International Professional Communication Conference, IPCC 2005 - Limerick, Ireland
Duration: 10 Jul 200513 Jul 2005

Conference

Conference2005 IEEE International Professional Communication Conference, IPCC 2005
CountryIreland
CityLimerick
Period10/07/0513/07/05

Keywords

  • Constructive interaction
  • Conversation analysis
  • Think-aloud protocols
  • Usability testing

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