Approximate dynamic programming in multi-skill call centers

G.M. Koole, S.A. Pot

Research output: Chapter in Book / Report / Conference proceedingConference contributionAcademicpeer-review

Original languageEnglish
Title of host publicationProceedings of the 2005 Winter Simulation Conference, Orlando
Publication statusPublished - 2005

Bibliographical note

KoolePot05

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