Atypical Food Packaging Affects The Persuasive Impact of Product Claims

M.L. van Ooijen, P.W.J. Fransen, P.W.J. Verlegh, E.G. Smit

Research output: Contribution to JournalArticleAcademicpeer-review

Abstract

Atypical food packaging draws attention in the retail environment, and therefore increases product salience. However, until now, no research has focused on how atypical packaging affects the persuasive impact of other food information. In the present study, we propose that atypical packaging enhances processing of product information, affecting product claim recall and product evaluation in turn. Specifically, we argue that atypical packaging may have detrimental consequences for the evaluation of food products that are presented with so-called weak product claims. Participants (N= 102) were presented with an online shopping environment, showing a food product with either a typical or an atypical package, and product claims that were either weak or strong. Results showed that atypical shaped packaging design enhanced cognitive processing, which in turn decreased the persuasive impact of weak claims on willingness to pay, and increased the persuasive impact of strong product claims on quality judgment. Furthermore, product knowledge improved when packaging design was atypical, through increased processing.
Original languageEnglish
Pages (from-to)33-40
JournalFood Quality and Preference
Volume48
Issue numberA
DOIs
Publication statusPublished - 2016

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Food Packaging
food packaging
Product Packaging
packaging
Food
foods
Product Recalls and Withdrawals
product evaluation
willingness to pay
Automatic Data Processing
Research

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van Ooijen, M.L. ; Fransen, P.W.J. ; Verlegh, P.W.J. ; Smit, E.G. / Atypical Food Packaging Affects The Persuasive Impact of Product Claims. In: Food Quality and Preference. 2016 ; Vol. 48, No. A. pp. 33-40.
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abstract = "Atypical food packaging draws attention in the retail environment, and therefore increases product salience. However, until now, no research has focused on how atypical packaging affects the persuasive impact of other food information. In the present study, we propose that atypical packaging enhances processing of product information, affecting product claim recall and product evaluation in turn. Specifically, we argue that atypical packaging may have detrimental consequences for the evaluation of food products that are presented with so-called weak product claims. Participants (N= 102) were presented with an online shopping environment, showing a food product with either a typical or an atypical package, and product claims that were either weak or strong. Results showed that atypical shaped packaging design enhanced cognitive processing, which in turn decreased the persuasive impact of weak claims on willingness to pay, and increased the persuasive impact of strong product claims on quality judgment. Furthermore, product knowledge improved when packaging design was atypical, through increased processing.",
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Atypical Food Packaging Affects The Persuasive Impact of Product Claims. / van Ooijen, M.L.; Fransen, P.W.J.; Verlegh, P.W.J.; Smit, E.G.

In: Food Quality and Preference, Vol. 48, No. A, 2016, p. 33-40.

Research output: Contribution to JournalArticleAcademicpeer-review

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AB - Atypical food packaging draws attention in the retail environment, and therefore increases product salience. However, until now, no research has focused on how atypical packaging affects the persuasive impact of other food information. In the present study, we propose that atypical packaging enhances processing of product information, affecting product claim recall and product evaluation in turn. Specifically, we argue that atypical packaging may have detrimental consequences for the evaluation of food products that are presented with so-called weak product claims. Participants (N= 102) were presented with an online shopping environment, showing a food product with either a typical or an atypical package, and product claims that were either weak or strong. Results showed that atypical shaped packaging design enhanced cognitive processing, which in turn decreased the persuasive impact of weak claims on willingness to pay, and increased the persuasive impact of strong product claims on quality judgment. Furthermore, product knowledge improved when packaging design was atypical, through increased processing.

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