Beyond Shared Perceptions of Trust and Monitoring in Teams: Implications of Asymmetry and Dissensus

B.A. de Jong, K.T. Dirks

Research output: Contribution to JournalArticleAcademicpeer-review

Abstract

Past research has implicitly assumed that only mean levels of trust and monitoring in teams are critical for explaining their interrelations and their relationships with team performance. In this article, the authors argue that it is equally important to consider the dispersion in trust and monitoring that exists within teams. The authors introduce "trust asymmetry" and "monitoring dissensus" as critical dispersion properties of trust and monitoring and hypothesize that these moderate the relationships between mean monitoring, mean trust, and team performance. Data from a cross-lagged panel study and a partially lagged study support the hypotheses. The first study also offered support for an integrative model that includes mean and dispersion levels of both trust and monitoring. Overall, the studies provide a comprehensive and clear picture of how trust and monitoring emerge and function at the team level via mean and dispersion. © 2011 American Psychological Association.
Original languageEnglish
Pages (from-to)391-406
JournalJournal of Applied Psychology
Volume97
Issue number2
DOIs
Publication statusPublished - 2012

Fingerprint

Research

Cite this

@article{8c5288b3e50c47428968d954b51f5de2,
title = "Beyond Shared Perceptions of Trust and Monitoring in Teams: Implications of Asymmetry and Dissensus",
abstract = "Past research has implicitly assumed that only mean levels of trust and monitoring in teams are critical for explaining their interrelations and their relationships with team performance. In this article, the authors argue that it is equally important to consider the dispersion in trust and monitoring that exists within teams. The authors introduce {"}trust asymmetry{"} and {"}monitoring dissensus{"} as critical dispersion properties of trust and monitoring and hypothesize that these moderate the relationships between mean monitoring, mean trust, and team performance. Data from a cross-lagged panel study and a partially lagged study support the hypotheses. The first study also offered support for an integrative model that includes mean and dispersion levels of both trust and monitoring. Overall, the studies provide a comprehensive and clear picture of how trust and monitoring emerge and function at the team level via mean and dispersion. {\circledC} 2011 American Psychological Association.",
author = "{de Jong}, B.A. and K.T. Dirks",
year = "2012",
doi = "10.1037/a0026483",
language = "English",
volume = "97",
pages = "391--406",
journal = "Journal of Applied Psychology",
issn = "0021-9010",
publisher = "American Psychological Association",
number = "2",

}

Beyond Shared Perceptions of Trust and Monitoring in Teams: Implications of Asymmetry and Dissensus. / de Jong, B.A.; Dirks, K.T.

In: Journal of Applied Psychology, Vol. 97, No. 2, 2012, p. 391-406.

Research output: Contribution to JournalArticleAcademicpeer-review

TY - JOUR

T1 - Beyond Shared Perceptions of Trust and Monitoring in Teams: Implications of Asymmetry and Dissensus

AU - de Jong, B.A.

AU - Dirks, K.T.

PY - 2012

Y1 - 2012

N2 - Past research has implicitly assumed that only mean levels of trust and monitoring in teams are critical for explaining their interrelations and their relationships with team performance. In this article, the authors argue that it is equally important to consider the dispersion in trust and monitoring that exists within teams. The authors introduce "trust asymmetry" and "monitoring dissensus" as critical dispersion properties of trust and monitoring and hypothesize that these moderate the relationships between mean monitoring, mean trust, and team performance. Data from a cross-lagged panel study and a partially lagged study support the hypotheses. The first study also offered support for an integrative model that includes mean and dispersion levels of both trust and monitoring. Overall, the studies provide a comprehensive and clear picture of how trust and monitoring emerge and function at the team level via mean and dispersion. © 2011 American Psychological Association.

AB - Past research has implicitly assumed that only mean levels of trust and monitoring in teams are critical for explaining their interrelations and their relationships with team performance. In this article, the authors argue that it is equally important to consider the dispersion in trust and monitoring that exists within teams. The authors introduce "trust asymmetry" and "monitoring dissensus" as critical dispersion properties of trust and monitoring and hypothesize that these moderate the relationships between mean monitoring, mean trust, and team performance. Data from a cross-lagged panel study and a partially lagged study support the hypotheses. The first study also offered support for an integrative model that includes mean and dispersion levels of both trust and monitoring. Overall, the studies provide a comprehensive and clear picture of how trust and monitoring emerge and function at the team level via mean and dispersion. © 2011 American Psychological Association.

U2 - 10.1037/a0026483

DO - 10.1037/a0026483

M3 - Article

VL - 97

SP - 391

EP - 406

JO - Journal of Applied Psychology

JF - Journal of Applied Psychology

SN - 0021-9010

IS - 2

ER -