Beyond the myth of control: Toward network switching in disaster management

Research output: Chapter in Book / Report / Conference proceedingConference contributionAcademic

Abstract

A novel, ‘net-centric’ approach to disaster management is challenging traditional forms of command and control, through technology-supported, self-directed networks of heterogeneous stakeholders including affected citizens. Citizen involvement in crisis response can strengthen the resilience of local communities, and improve the relevance and delivery of response, evidenced by increasingly important Web2.0-based platforms. While netcentric responses show promise as a principle, it remains unclear how networks can be integrated in shared response infrastructures. We draw on the concepts of ‘programming’ and ‘switching’ to suggest a different perspective by which to explore the potential and consequences of interconnected networks. Finally, we propose a research agenda that can help identify and understand switching points in disaster response, comparing a
weakly formalized management structure, but strong in citizen involvement, with a strongly formalized management structure, but weak in citizen involvement. We thereby suggest how response organizations can relinquish their reliance on control and command approaches, increasing their adaptive capacity to capitalize on
citizen-based information.
Original languageEnglish
Title of host publicationProceedings of the 11th International ISCRAM Conference
Editors S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih, eds.
Pages123-127
Publication statusPublished - 2014
EventISCRAM -
Duration: 18 May 201421 May 2014

Conference

ConferenceISCRAM
Period18/05/1421/05/14

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disaster management
disaster
stakeholder
infrastructure
myth
citizen

Bibliographical note

Theme 2: Command and Control Studies

Cite this

Boersma, F. K., Ferguson, J. E., Groenewegen, P., & Wolbers, J. J. (2014). Beyond the myth of control: Toward network switching in disaster management. In S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih, eds. (Ed.), Proceedings of the 11th International ISCRAM Conference (pp. 123-127)
Boersma, F.K. ; Ferguson, J.E. ; Groenewegen, P. ; Wolbers, J.J. / Beyond the myth of control: Toward network switching in disaster management. Proceedings of the 11th International ISCRAM Conference. editor / S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih, eds. 2014. pp. 123-127
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Boersma, FK, Ferguson, JE, Groenewegen, P & Wolbers, JJ 2014, Beyond the myth of control: Toward network switching in disaster management. in S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih, eds. (ed.), Proceedings of the 11th International ISCRAM Conference. pp. 123-127, ISCRAM, 18/05/14.

Beyond the myth of control: Toward network switching in disaster management. / Boersma, F.K.; Ferguson, J.E.; Groenewegen, P.; Wolbers, J.J.

Proceedings of the 11th International ISCRAM Conference. ed. / S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih, eds. 2014. p. 123-127.

Research output: Chapter in Book / Report / Conference proceedingConference contributionAcademic

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Boersma FK, Ferguson JE, Groenewegen P, Wolbers JJ. Beyond the myth of control: Toward network switching in disaster management. In S.R. Hiltz, M.S. Pfaff, L. Plotnick, and P.C. Shih, eds., editor, Proceedings of the 11th International ISCRAM Conference. 2014. p. 123-127