Abstract
Surveillance capitalists like Google and Amazon will do whatever they can to corner supply routes to data about us and our actions. In Zuboff ’s lengthy book The age of surveillance capitalism, we learn about the strategic and often underhand means by which these data are captured, and the ‘instrumentarian’ ideology that provides the logic for this enterprise. Zuboff shows that the aim of advertisers and ‘people analytics’ advocates is to use our personal data to determine our behavior. At stake is free will and our ‘right to the future tense’. In this book review, I reflect on Zuboff ’s analysis of how Big Tech, as Big Other, is controlling our lives. I first highlight the prescience of the book’s arguments. I then compare aspects of the book with earlier tomes that were critical of new technology, to argue that taking a deterministic view of peoples’ relationship with technology may inadvertently support the hyped narrative that data analytics and algorithms are all-powerful.
Original language | English |
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Pages (from-to) | 70-75 |
Number of pages | 6 |
Journal | Management (France) |
Volume | 24 |
Issue number | 4 |
Early online date | 15 Dec 2021 |
DOIs | |
Publication status | Published - Dec 2021 |
Bibliographical note
Book review of: Zuboff, S. (2019). The age of surveillance capitalism: The fight for a human future at the new frontier of power. Profile Books.Publisher Copyright:
© 2021 Ella Hafermalz
Keywords
- Book review
- Digital technology
- Instrumentarianism
- Surveillance capitalism
- Zuboff