Business Process Redesign

Research output: Chapter in Book / Report / Conference proceedingChapterAcademic

Original languageEnglish
Title of host publicationBanking / Trading - Operations Management
EditorsG.J. van den Brink
Place of PublicationHoundmills, Basingstoke, Hampshire
PublisherPalgrave Macmillan
Pages155-180
Number of pages26
Publication statusPublished - 2003

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