CM: Becoming a technology firm (teaching case)

Founded in 2000 as a Short Message Service (SMS) marketing company for discos (clubs), CM evolved into a technology provider for SMS services. By 2008, CM was market leader in The Netherlands, a position won by offering high quality services at low prices. In 2010, the founders of the company were looking for different growth opportunities. Should they develop new products and/or expand internationally? Did they need to attract external funding? Or should they continue to focus on their core technology and home market? This case is part of the E-FORCE free case collection (visit www.ecch.com/eforcefreecases for more information on the collection). This case can be downloaded by educators as a clean pdf by viewing the on-line inspection copy. Access is unlimited and you may print as many copies as you wish for use with your students. Standard pricing applies for any copies ordered from ecch.