Climate change, vaccination, abortion, Trump: Many topics are surrounded by fierce controversies. The nature of such heated debates and their elements have been studied extensively in the social science literature. More recently, various computational approaches to controversy analysis have appeared, using new data sources such as Wikipedia, which help us now better understand these phenomena. However, compared to what social sciences have discovered about such debates, the existing computational approaches mostly focus on just a few of the many important aspects around the concept of controversies. In order to link the two strands, we provide and evaluate here a controversy model that is both, rooted in the findings of the social science literature and at the same time strongly linked to computational methods. We show how this model can lead to computational controversy analytics that have full coverage over all the crucial aspects that make up a controversy.
Bibliographical noteIn: Ciampaglia G., Mashhadi A., Yasseri T. (eds) Social Informatics. SocInfo 2017. Lecture Notes in Computer Science, vol 10540. Springer, Cham / Print ISBN 978-3-319-67255-7 Online ISBN 978-3-319-67256-4