Convergence or divergence? A comparative analysis of informal client-consultant relationship development practices in Britain, France and Germany

Y.T.A. Taminiau, M. Boussebaa, L.A. Berghman

Research output: Contribution to JournalArticleAcademicpeer-review

Abstract

A continuing debate in the field of management and organization studies is whether globalization is giving rise to universal ways of working. This study contributes to the debate by turning the attention to management consultancy work, an area of economic activity that is often said to be highly globalized. Drawing on qualitative research conducted in three nations - Britain, France and Germany - it explores whether and how far the informal client relationships developed by management consultants vary across countries. The findings not only reveal commonalities but also significant differences in how consultants in the three different national contexts approach issues of location, work/private life boundaries, and hierarchy in their client relationship development work. We, thus, find that despite globalization pressures, cross-national differences in management consultancy work continue to matter. © 2012 Copyright Taylor and Francis Group, LLC.
Original languageEnglish
Pages (from-to)1707-1720
Number of pages14
JournalService Industries Journal
Volume32
Issue number10
DOIs
Publication statusPublished - 2012

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