TY - GEN
T1 - Corpus-based validation of a dialogue model for social support
AU - van der Zwaan, J.M.
AU - Dignum, V.
AU - Jonker, C.M.
PY - 2012
Y1 - 2012
N2 - Recent developments in affective computing show that Embodied Conversational Agents (ECAs) are increasingly capable of complex social and emotional dialogues. Our research concerns the design and evaluation of an ECA that provides social support to children that are being bullied though the Internet. Recently, we proposed a domain-independent dialogue model for verbal social support. In this paper, the model is compared to actual comforting chat conversations about bullying. Analysis of the most important and complex conversation phases shows that conversation topics predicted by the model are mostly discussed in the expected phases and that conversation patterns used to discuss topics and give (verbal) social support also correspond to the model.
AB - Recent developments in affective computing show that Embodied Conversational Agents (ECAs) are increasingly capable of complex social and emotional dialogues. Our research concerns the design and evaluation of an ECA that provides social support to children that are being bullied though the Internet. Recently, we proposed a domain-independent dialogue model for verbal social support. In this paper, the model is compared to actual comforting chat conversations about bullying. Analysis of the most important and complex conversation phases shows that conversation topics predicted by the model are mostly discussed in the expected phases and that conversation patterns used to discuss topics and give (verbal) social support also correspond to the model.
UR - https://www.scopus.com/pages/publications/84874794020
M3 - Conference contribution
T3 - Belgian/Netherlands Artificial Intelligence Conference
BT - Proceedings of 24th Benelux Conference on Artificial Intelligence, BNAIC 2012
T2 - 24th Benelux Conference on Artificial Intelligence, BNAIC 2012
Y2 - 25 October 2012 through 26 October 2012
ER -