Correction to: Beyond valence: a meta-analysis of discrete emotions in firm-customer encounters

Anne Madeleine Kranzbühler*, Alfred Zerres, Mirella H.P. Kleijnen, Peeter W.J. Verlegh

*Corresponding author for this work

Research output: Contribution to JournalErratumAcademic

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Abstract

Tables 4, 5 and 6 in the original version of this article contained some incorrect calculations. The correct tables are shown below.

Original languageEnglish
Pages (from-to)1254-1256
Number of pages3
JournalJournal of the Academy of Marketing Science
Volume48
Issue number6
Early online date29 Apr 2020
DOIs
Publication statusPublished - Nov 2020

Bibliographical note

Correction to: Beyond valence: a meta-analysis of discrete emotions in firm-customer encounters. Journal of the Academy of Marketing Science, (2020), 48, 3, (478-498), 10.1007/s11747-019-00707-0.

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