Correction to: Beyond valence: a meta-analysis of discrete emotions in firm-customer encounters

Anne Madeleine Kranzbühler; Alfred Zerres; Mirella H.P. Kleijnen; Peeter W.J. Verlegh

doi:10.1007/s11747-020-00726-2

Correction to: Beyond valence: a meta-analysis of discrete emotions in firm-customer encounters

Anne Madeleine Kranzbühler^*, Alfred Zerres, Mirella H.P. Kleijnen, Peeter W.J. Verlegh

^*Corresponding author for this work

Research output: Contribution to Journal › Erratum / Corrigendum › Academic

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Abstract

Tables 4, 5 and 6 in the original version of this article contained some incorrect calculations. The correct tables are shown below.

Original language	English
Pages (from-to)	1254-1256
Number of pages	3
Journal	Journal of the Academy of Marketing Science
Volume	48
Issue number	6
Early online date	29 Apr 2020
DOIs	https://doi.org/10.1007/s11747-020-00726-2
Publication status	Published - Nov 2020

Bibliographical note

Correction to: Beyond valence: a meta-analysis of discrete emotions in firm-customer encounters. Journal of the Academy of Marketing Science, (2020), 48, 3, (478-498), 10.1007/s11747-019-00707-0.

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Kranzbühler2020_Correction to_Beyond valence-a metaanalysis of discrete emotions in firmcustomer encountersFinal published version, 156 KBLicence: Article 25fa Dutch Copyright Act

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title = "Correction to: Beyond valence: a meta-analysis of discrete emotions in firm-customer encounters",

abstract = "Tables 4, 5 and 6 in the original version of this article contained some incorrect calculations. The correct tables are shown below.",

author = "Kranzb{\"u}hler, {Anne Madeleine} and Alfred Zerres and Kleijnen, {Mirella H.P.} and Verlegh, {Peeter W.J.}",

note = "Correction to: Beyond valence: a meta-analysis of discrete emotions in firm-customer encounters. Journal of the Academy of Marketing Science, (2020), 48, 3, (478-498), 10.1007/s11747-019-00707-0.",

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AU - Zerres, Alfred

AU - Kleijnen, Mirella H.P.

AU - Verlegh, Peeter W.J.

N1 - Correction to: Beyond valence: a meta-analysis of discrete emotions in firm-customer encounters. Journal of the Academy of Marketing Science, (2020), 48, 3, (478-498), 10.1007/s11747-019-00707-0.

PY - 2020/11

Y1 - 2020/11

N2 - Tables 4, 5 and 6 in the original version of this article contained some incorrect calculations. The correct tables are shown below.

AB - Tables 4, 5 and 6 in the original version of this article contained some incorrect calculations. The correct tables are shown below.

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EP - 1256

JO - Journal of the Academy of Marketing Science

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Correction to: Beyond valence: a meta-analysis of discrete emotions in firm-customer encounters

Abstract

Bibliographical note

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