Customers or sellers? The role of persuasion knowledge in customer referral

PWJ Verlegh, C Verkerk, MA Tuk, A. Smidts

Research output: Chapter in Book / Report / Conference proceedingChapterAcademicpeer-review

Original languageEnglish
Title of host publicationADVANCES IN CONSUMER RESEARCH, VOLUME XXXI
Pages304-305
Volume31
Publication statusPublished - 2004

Publication series

NameADVANCES IN CONSUMER RESEARCH

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