Cyber Security in Hospitals: A Network-Oriented Model for Behavioural Learning of Employees During Phishing Simulations

Debby Bouma, Charlotte Hoffmans, Niek Jan van den Hout*, Natalia Zwarts, Jan Treur, Peter Roelofsma

*Corresponding author for this work

Research output: Chapter in Book / Report / Conference proceedingConference contributionAcademicpeer-review

Abstract

This paper presents a multi-level adaptive network modelling approach to analyse and predict the behaviour of employees during phishing training simulations. The presented adaptive network model is based on elements of the COM-B framework for behavioural change which takes into account factors related to the capability, opportunity and motivation to determine employees reactions to phishing emails. In addition to this the cyber security risks within hospitals associated with phishing are highlighted. The study demonstrates that through feedback learning processes the behaviour of employees changes over time leading to more secure behaviour.

Original languageEnglish
Title of host publicationInternational Joint Conferences
Subtitle of host publication17th International Conference on Computational Intelligence in Security for Information Systems (CISIS 2024) and 15th International Conference on European Transnational Education (ICEUTE 2024)
EditorsHéctor Quintián, Esteban Jove, Emilio Corchado, Alicia Troncoso Lora, Francisco Martínez Álvarez, Hilde Pérez García, José Luis Calvo Rolle, Francisco Javier Martínez de Pisón, Pablo García Bringas, Álvaro Herrero Cosío, Paolo Fosci
PublisherSpringer Nature Switzerland AG
Pages98-111
Number of pages14
ISBN (Electronic)9783031750168
ISBN (Print)9783031750151
DOIs
Publication statusPublished - 2024
Event17th International Conference on Computational Intelligence in Security for Information Systems, CISIS 2024 and the 15th International Conference on EUropean Transnational Education, ICEUTE 2024 - Salamanca, Spain
Duration: 8 Oct 202410 Oct 2024

Publication series

NameLecture Notes in Networks and Systems
PublisherSpringer
Volume957 LNNS
ISSN (Print)2367-3370
ISSN (Electronic)2367-3389
NameCSIS: International Conference on Computational Intelligence in Security for Information Systems
PublisherSpringer
Volume2024
NameICEUTE: International Conference on EUropean Transnational Education
PublisherSpringer
Volume2024

Conference

Conference17th International Conference on Computational Intelligence in Security for Information Systems, CISIS 2024 and the 15th International Conference on EUropean Transnational Education, ICEUTE 2024
Country/TerritorySpain
CitySalamanca
Period8/10/2410/10/24

Bibliographical note

Publisher Copyright:
© The Author(s), under exclusive license to Springer Nature Switzerland AG 2024.

Keywords

  • adaptive network model
  • COM-B model
  • Cyber security
  • phishing

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