Dealing with defiant citizens: Building emotional intelligence into police work

B. van Stokkom

Research output: Chapter in Book / Report / Conference proceedingChapterAcademicpeer-review

Original languageEnglish
Title of host publicationEmotions, Crime and Justice
EditorsS. Karstedt, I. Loader, H. Strang
Place of PublicationOxford
PublisherHart Publishing
Pages235-254
ISBN (Print)9781849461610
Publication statusPublished - 2011

Cite this

van Stokkom, B. (2011). Dealing with defiant citizens: Building emotional intelligence into police work. In S. Karstedt, I. Loader, & H. Strang (Eds.), Emotions, Crime and Justice (pp. 235-254). Oxford: Hart Publishing.