Design of an optimal automation system: Finding a balance between a human's task engagement and exhaustion

Michel Klein, Rianne van Lambalgen

Research output: Chapter in Book / Report / Conference proceedingConference contributionAcademicpeer-review

Abstract

In demanding tasks, human performance can seriously degrade as a consequence of increased workload and limited resources. In such tasks it is very important to maintain an optimal performance quality, therefore automation assistance is required. On the other hand, automation can also impose additional demands on a person monitoring the system and it will likely reduce the person's awareness of the situation. Therefore, automation should be adapted to the human's state in order to keep the human in the loop. In this paper an agent model is proposed that calculates a person's workload and engagement to an automated task. Based on this agent model, an intelligent support system can provide different types of automation and aims at adapting to the human state such that an optimal balance is found between exhaustion and task engagement.

Original languageEnglish
Title of host publicationModern Approaches in Applied Intelligence - 24th International Conference on Industrial Engineering and Other Applications of Applied Intelligent Systems, IEA/AIE 2011, Proceedings
Pages98-108
Number of pages11
Volume6704 LNAI
EditionPART 2
DOIs
Publication statusPublished - 2011
Event24th International Conference on Industrial Engineering and Other Applications of Applied Intelligent Systems, IEA/AIE 2011 - Syracuse, NY, United States
Duration: 28 Jun 20111 Jul 2011

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
NumberPART 2
Volume6704 LNAI
ISSN (Print)03029743
ISSN (Electronic)16113349

Conference

Conference24th International Conference on Industrial Engineering and Other Applications of Applied Intelligent Systems, IEA/AIE 2011
CountryUnited States
CitySyracuse, NY
Period28/06/111/07/11

Fingerprint

Automation
Person
Workload
Human Performance
Likely
Monitoring
Calculate
Resources
Engagement
Human
Design
Model

Keywords

  • Adaptive Automation
  • Agents
  • Cognitive Modeling

Cite this

Klein, M., & van Lambalgen, R. (2011). Design of an optimal automation system: Finding a balance between a human's task engagement and exhaustion. In Modern Approaches in Applied Intelligence - 24th International Conference on Industrial Engineering and Other Applications of Applied Intelligent Systems, IEA/AIE 2011, Proceedings (PART 2 ed., Vol. 6704 LNAI, pp. 98-108). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 6704 LNAI, No. PART 2). https://doi.org/10.1007/978-3-642-21827-9_11
Klein, Michel ; van Lambalgen, Rianne. / Design of an optimal automation system : Finding a balance between a human's task engagement and exhaustion. Modern Approaches in Applied Intelligence - 24th International Conference on Industrial Engineering and Other Applications of Applied Intelligent Systems, IEA/AIE 2011, Proceedings. Vol. 6704 LNAI PART 2. ed. 2011. pp. 98-108 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); PART 2).
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Klein, M & van Lambalgen, R 2011, Design of an optimal automation system: Finding a balance between a human's task engagement and exhaustion. in Modern Approaches in Applied Intelligence - 24th International Conference on Industrial Engineering and Other Applications of Applied Intelligent Systems, IEA/AIE 2011, Proceedings. PART 2 edn, vol. 6704 LNAI, Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), no. PART 2, vol. 6704 LNAI, pp. 98-108, 24th International Conference on Industrial Engineering and Other Applications of Applied Intelligent Systems, IEA/AIE 2011, Syracuse, NY, United States, 28/06/11. https://doi.org/10.1007/978-3-642-21827-9_11

Design of an optimal automation system : Finding a balance between a human's task engagement and exhaustion. / Klein, Michel; van Lambalgen, Rianne.

Modern Approaches in Applied Intelligence - 24th International Conference on Industrial Engineering and Other Applications of Applied Intelligent Systems, IEA/AIE 2011, Proceedings. Vol. 6704 LNAI PART 2. ed. 2011. p. 98-108 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 6704 LNAI, No. PART 2).

Research output: Chapter in Book / Report / Conference proceedingConference contributionAcademicpeer-review

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Klein M, van Lambalgen R. Design of an optimal automation system: Finding a balance between a human's task engagement and exhaustion. In Modern Approaches in Applied Intelligence - 24th International Conference on Industrial Engineering and Other Applications of Applied Intelligent Systems, IEA/AIE 2011, Proceedings. PART 2 ed. Vol. 6704 LNAI. 2011. p. 98-108. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); PART 2). https://doi.org/10.1007/978-3-642-21827-9_11