TY - JOUR
T1 - Digital Destinations in the Tourist Sector: A Path Model for the Impact of e-Services on Tourist Expenditures in Amsterdam
AU - Neuts, B.
AU - Romao, J.
AU - Nijkamp, P.
AU - van Leeuwen, E.S.
PY - 2013
Y1 - 2013
N2 - Innovations in information and communication technologies (ICT) in recent decades have had profound implications for tourism services, promotion, or distribution. We apply a Structural Equations Model (SEM) to analyse the relationships between the characteristics of tourists visiting Amsterdam, the importance they attach to different kinds of information contents available on the Internet, and the actual performance of the city as a tourism destination, measured by the expenditures and the duration of stay of the visitors. Findings indicate that the choice of e-services depends on the travel motive, age, education, income, gender, nationality, and length of stay. Furthermore, use of e-forums and virtual tours was found to significantly affect local expenditure. © 2012 Springer-Verlag.
AB - Innovations in information and communication technologies (ICT) in recent decades have had profound implications for tourism services, promotion, or distribution. We apply a Structural Equations Model (SEM) to analyse the relationships between the characteristics of tourists visiting Amsterdam, the importance they attach to different kinds of information contents available on the Internet, and the actual performance of the city as a tourism destination, measured by the expenditures and the duration of stay of the visitors. Findings indicate that the choice of e-services depends on the travel motive, age, education, income, gender, nationality, and length of stay. Furthermore, use of e-forums and virtual tours was found to significantly affect local expenditure. © 2012 Springer-Verlag.
U2 - 10.1007/s12076-012-0087-y
DO - 10.1007/s12076-012-0087-y
M3 - Article
SN - 1864-4031
VL - 6
SP - 71
EP - 80
JO - Letters in Spatial and Resource Sciences
JF - Letters in Spatial and Resource Sciences
IS - 2
ER -
