Digital inclusion requires a business model too: Sustainability analysis of value webs in rural Sarawak

Anna Bon; Jaap Gordijn; Cheah Wai Shiang

doi:10.1145/3394332.3402832

Digital inclusion requires a business model too: Sustainability analysis of value webs in rural Sarawak

Anna Bon, Jaap Gordijn, Cheah Wai Shiang

Research output: Chapter in Book / Report / Conference proceeding › Conference contribution › Academic › peer-review

379 Downloads (Pure)

Abstract

In this paper we discuss how to improve business sustainability of services for digital inclusion through value modeling and analysis using the e³-value method. Two questions come up: is this method understandable and useful in practice for ICT4D practitioners and developers, and is this method instrumental for development of sustainable services for digital inclusion? To answer this, three ICT4D student projects were carried out, that aim to improve digital inclusion in communities in Sarawak, Malaysia. Results show that the e³-value method is easy to learn and use in practice. It is instrumental (i) for visual conceptualization, facilitating discussion and co-construction of different business scenarios; (ii) it allows to assess potential profitability in the value web; (iii) for optimization of the system design (iv) to analyse strengths and weaknesses in the value network in terms of digital inclusion.

Original language	English
Title of host publication	WebSci '20 Companion
Subtitle of host publication	Companion Publication of the 12th ACM Conference on Web Science
Publisher	Association for Computing Machinery
Pages	64-69
Number of pages	6
ISBN (Electronic)	9781450379946
DOIs	https://doi.org/10.1145/3394332.3402832
Publication status	Published - Jul 2020
Event	12th ACM Conference on Web Science, WebSci 2020 - Southampton, United Kingdom Duration: 6 Jul 2020 → 10 Jul 2020

Conference

Conference	12th ACM Conference on Web Science, WebSci 2020
Country/Territory	United Kingdom
City	Southampton
Period	6/07/20 → 10/07/20

Funding

Figure 3: An e3-value business model for the Bannatree project funded by the factory. We are thankful to the ICT4D students from VU Amsterdam and UNIMAS, who participated in the ‘ICT4D in the Field’ courses of 2018 and 2019. We are grateful to UNIMAS Service Learning and SMA for funding part of the community program in Sarawak, Malaysia.

Funders	Funder number
UNIMAS
UNIMAS Service Learning
VU AMSTERDAM
Scottish Microbiology Association

Keywords

Business sustainability
Digital inclusion
E-value methodology
Low resource environments
Value webs

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.1145/3394332.3402832

Digital inclusion requires a business model tooFinal published version, 1.11 MBLicence: Article 25fa Dutch Copyright Act

Persistent URL (handle)

Copy link address

Cite this

@inproceedings{7a7db79b7c6b4f6ab0cdf16933d013ae,

title = "Digital inclusion requires a business model too: Sustainability analysis of value webs in rural Sarawak",

abstract = "In this paper we discuss how to improve business sustainability of services for digital inclusion through value modeling and analysis using the e3-value method. Two questions come up: is this method understandable and useful in practice for ICT4D practitioners and developers, and is this method instrumental for development of sustainable services for digital inclusion? To answer this, three ICT4D student projects were carried out, that aim to improve digital inclusion in communities in Sarawak, Malaysia. Results show that the e3-value method is easy to learn and use in practice. It is instrumental (i) for visual conceptualization, facilitating discussion and co-construction of different business scenarios; (ii) it allows to assess potential profitability in the value web; (iii) for optimization of the system design (iv) to analyse strengths and weaknesses in the value network in terms of digital inclusion.",

keywords = "Business sustainability, Digital inclusion, E-value methodology, Low resource environments, Value webs",

author = "Anna Bon and Jaap Gordijn and Shiang, {Cheah Wai}",

year = "2020",

month = jul,

doi = "10.1145/3394332.3402832",

language = "English",

pages = "64--69",

booktitle = "WebSci '20 Companion",

publisher = "Association for Computing Machinery",

note = "12th ACM Conference on Web Science, WebSci 2020 ; Conference date: 06-07-2020 Through 10-07-2020",

}

Bon, A , Gordijn, J & Shiang, CW 2020, Digital inclusion requires a business model too: Sustainability analysis of value webs in rural Sarawak. in WebSci '20 Companion: Companion Publication of the 12th ACM Conference on Web Science. Association for Computing Machinery, pp. 64-69, 12th ACM Conference on Web Science, WebSci 2020, Southampton, United Kingdom, 6/07/20. https://doi.org/10.1145/3394332.3402832

Digital inclusion requires a business model too: Sustainability analysis of value webs in rural Sarawak. / Bon, Anna ; Gordijn, Jaap; Shiang, Cheah Wai.
WebSci '20 Companion: Companion Publication of the 12th ACM Conference on Web Science. Association for Computing Machinery, 2020. p. 64-69.

Research output: Chapter in Book / Report / Conference proceeding › Conference contribution › Academic › peer-review

TY - GEN

T1 - Digital inclusion requires a business model too

T2 - 12th ACM Conference on Web Science, WebSci 2020

AU - Bon, Anna

AU - Gordijn, Jaap

AU - Shiang, Cheah Wai

PY - 2020/7

Y1 - 2020/7

N2 - In this paper we discuss how to improve business sustainability of services for digital inclusion through value modeling and analysis using the e3-value method. Two questions come up: is this method understandable and useful in practice for ICT4D practitioners and developers, and is this method instrumental for development of sustainable services for digital inclusion? To answer this, three ICT4D student projects were carried out, that aim to improve digital inclusion in communities in Sarawak, Malaysia. Results show that the e3-value method is easy to learn and use in practice. It is instrumental (i) for visual conceptualization, facilitating discussion and co-construction of different business scenarios; (ii) it allows to assess potential profitability in the value web; (iii) for optimization of the system design (iv) to analyse strengths and weaknesses in the value network in terms of digital inclusion.

AB - In this paper we discuss how to improve business sustainability of services for digital inclusion through value modeling and analysis using the e3-value method. Two questions come up: is this method understandable and useful in practice for ICT4D practitioners and developers, and is this method instrumental for development of sustainable services for digital inclusion? To answer this, three ICT4D student projects were carried out, that aim to improve digital inclusion in communities in Sarawak, Malaysia. Results show that the e3-value method is easy to learn and use in practice. It is instrumental (i) for visual conceptualization, facilitating discussion and co-construction of different business scenarios; (ii) it allows to assess potential profitability in the value web; (iii) for optimization of the system design (iv) to analyse strengths and weaknesses in the value network in terms of digital inclusion.

KW - Business sustainability

KW - Digital inclusion

KW - E-value methodology

KW - Low resource environments

KW - Value webs

UR - http://www.scopus.com/inward/record.url?scp=85092256541&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=85092256541&partnerID=8YFLogxK

U2 - 10.1145/3394332.3402832

DO - 10.1145/3394332.3402832

M3 - Conference contribution

AN - SCOPUS:85092256541

SP - 64

EP - 69

BT - WebSci '20 Companion

PB - Association for Computing Machinery

Y2 - 6 July 2020 through 10 July 2020

ER -

Digital inclusion requires a business model too: Sustainability analysis of value webs in rural Sarawak

Abstract

Conference

Funding

Keywords

UN SDGs

Access to Document

Persistent URL (handle)

Other files and links

Fingerprint

Cite this