Distributed Scheduling to Support a Call Centre: a Co-operative Multi-Agent Approach.

F.M. Brazier, C.M. Jonker, F.J. Jungen, J. Treur

Research output: Contribution to JournalArticleAcademicpeer-review

74 Downloads (Pure)
Original languageEnglish
Pages (from-to)65-90
JournalApplied Artificial Intelligence
Volume13
DOIs
Publication statusPublished - 1999

Bibliographical note

Special issue on Multi-Agent Systems

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