Distributed Scheduling to Support a Call Centre: a Co-operative Multi-Agent Approach.

F.M. Brazier; C.M. Jonker; F.J. Jungen; J. Treur

doi:10.1080/088395199117496

Distributed Scheduling to Support a Call Centre: a Co-operative Multi-Agent Approach.

F.M. Brazier, C.M. Jonker, F.J. Jungen, J. Treur

Research output: Contribution to Journal › Article › Academic › peer-review

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Original language	English
Pages (from-to)	65-90
Journal	Applied Artificial Intelligence
Volume	13
DOIs	https://doi.org/10.1080/088395199117496
Publication status	Published - 1999

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Special issue on Multi-Agent Systems

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10.1080/088395199117496

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SP - 65

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JO - Applied Artificial Intelligence

JF - Applied Artificial Intelligence

ER -

Distributed Scheduling to Support a Call Centre: a Co-operative Multi-Agent Approach.

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