Enhancing customer satisfaction of business units: Unit-level work engagement as a key to organizational success

D. Gutermann, N.K. Lehmann-Willenbrock, M.P. Born, S.C Voelpel

    Research output: Contribution to ConferencePaperOther research output

    Original languageEnglish
    Publication statusPublished - 2015

    Bibliographical note

    Proceedings title: Conference of the Dutch Society of Work and Organizational Psychology Researchers (WAOP), Amsterdam

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