Enterprise Social Media: Definition, History, and Prospects for the Study of Social Technologies in Organizations

P.M. Leonardi, M.H. Huysman, C. Steinfield

Research output: Contribution to JournalArticleAcademicpeer-review


Social media are increasingly implemented in work organizations as tools for communication among employees. It is important that we develop an understanding of how they enable and constrain the communicative activities through which work is accomplished because it is these very dynamics that constitute and perpetuate organizations. We begin by offering a definition of enterprise social media and providing a rough historical account of the various avenues through which these technologies have entered and continue to enter the workplace. We also review areas of research covered by papers in this special issue and papers on enterprise social media published elsewhere to take stock of the current state of out knowledge and to propose directions for future research. © 2013 International Communication Association.
Original languageEnglish
JournalJournal of Computer-Mediated Communication
Issue number1
Publication statusPublished - 2013


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