European legal perspectives on customer ratings and discrimination

R. Ducato, M. Kullmann, M. Rocca

Research output: Chapter in Book / Report / Conference proceedingChapterAcademicpeer-review

Abstract

Performance appraisal is compatible with the employment relationship if efficient entrepreneurs/employers adopt an achievement-oriented approach, which allows distinguishing between performance in its basic and proficient understanding. This opens up the way to a reward/punishment system that is likely to increase the chances for the work organisation as a whole (undertaking) to produce a positive outcome. Performance in its proficient understanding could be the realm of organisational innovation.
Original languageEnglish
Title of host publicationPerformance Appraisal in Modern Employment Relations
Subtitle of host publicationAn Interdisciplinary Approach
EditorsTindara Addabbo, Edoardo Ales, Ylenia Curzi, Tommaso Fabbri, Olga Rymkevich, Iacopo Senatori
PublisherPalgrave Macmillan
Pages225-251
Number of pages27
ISBN (Electronic)9783030265380
ISBN (Print)9783030265373, 783030265403
DOIs
Publication statusPublished - 2020

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