Evaluating place-based policing in Amsterdam: A quasi-experimental study of calls-for-service levels and public perceptions using a micro-synthetic control framework

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Abstract

Objectives
Evaluate the impact of a place-based, community and problem-oriented policing intervention in Amsterdam, the Netherlands.

Methods
This evaluation is guided by the EMMIE framework, and its methods and hypotheses are pre-registered on the OpenScienceFramework: https://osf.io/7kyr3/. The effect is estimated using a quasi-experimental, difference-in-difference design, comparing treatment areas (high-treatment, low-treatment, and catchment area) to synthetic control groups constructed from comparable neighbourhoods in Amsterdam. Outcome measures included the number of fast responses (<3 min), crime-, disorder-, traffic- and accident-related calls-for-service counts, and survey-based assessments of perceived neighbourhood disorder, fear of crime, victimisation, and citizen satisfaction with (local and general) police and the municipality.

Results
In line with pre-registered hypotheses, we observed a substantial decrease in crime- (RIRR = 0.77) and disorder-related calls-for-service (RIRR = 0.84) in the intervention area and a small but significant increase in fear of crime in the low-treatment area (SMD = 0.11). Contrary to pre-registered hypotheses, we observed a substantial and statistically significant increase in perceived neighbourhood disorder (SMD = 0.31) and decrease in citizen satisfaction with police in the neighbourhood (SMD = 0.42) and citizen satisfaction with the municipality (SMD = 0.47) in the high-treatment area. Over all treatment areas (referred to a full-treatment: high, low and catchment combined), the intervention only yielded a small but significant increase in fear of crime (SMD = 0.07) compared to synthetic controls.

Conclusions
This study yielded mixed results. We observed a substantial decrease in crime- and disorder-related calls-for-service in the high-treatment area. However, observed over the full-treatment area, the reduction disappears, indicating crime displacement dynamics. Moreover, we observed worsened public perceptions in the high-treatment, low-treatment, and the catchment area, highlighting a disconnect between improved local conditions and worsened public perceptions in the high-treatment area.
Original languageEnglish
Pages (from-to)1-41
Number of pages41
JournalJournal of Experimental Criminology
Volume21
Issue number4
Early online date23 Jun 2025
DOIs
Publication statusPublished - Dec 2025

Funding

This research was carried out within the What Works in Policing research programme of the Netherlands Institute for the Study of Crime and Law Enforcement (NSCR) and is funded by the Netherlands Police. The funder had no role in study design, data collection and analysis, decision to publish, or preparation of the manuscript. Additionally, this research project benefitted from a research grant from the Empirical Legal Studies (ELS) Academy.

Funders
Netherlands Institute for the Study of Crime and Law Enforcement
NSCR
Netherlands Police

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