Evaluation of an informational web site: Three variants of the think-aloud method compared

Maaike J. Van Den Haak*, Menno D. T. De Jong, Peter Jan Schellens

*Corresponding author for this work

    Research output: Contribution to JournalArticleAcademicpeer-review

    Abstract

    Questions the assumption that usability methods are equally suitable for evaluating Web sites and Web applications Concludes that the decision to choose one variant of the think-aloud method over another should be based on practical considerations.

    Original languageEnglish
    Pages (from-to)58-71
    Number of pages14
    JournalTechnical Communication (Washington)
    Volume54
    Issue number1
    Publication statusPublished - Feb 2007

    Keywords

    • Usability
    • Think aloud
    • Concurrent think aloud protocols
    • Retrospective think aloud protocols
    • Constructive interaction

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