Abstract
Children are eager to anthropomorphize (ascribe human attributes to) social robots. As a consequence they expect a more unconstrained, substantive and useful interaction with the robot than is possible with the current state-of-the art. In this paper we reflect on several of our user studies and investigate the form and role of expectations in child-robot interaction. We have found that the effectiveness of the social assistance of the robot is negatively influenced by misaligned expectations. We propose three strategies that have to be worked out for the management of expectations in child-robot interaction: 1) be aware of and analyze children's expectations, 2) educate children, and 3) acknowledge robots are (perceived as) a new kind of 'living' entity besides humans and animals that we need to make responsible for managing expectations.
Original language | English |
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Title of host publication | RO-MAN 2017 - 26th IEEE International Symposium on Robot and Human Interactive Communication |
Publisher | Institute of Electrical and Electronics Engineers Inc. |
Pages | 916-921 |
Number of pages | 6 |
Volume | 2017-January |
ISBN (Electronic) | 9781538635186 |
DOIs | |
Publication status | Published - 8 Dec 2017 |
Externally published | Yes |
Event | 26th IEEE International Symposium on Robot and Human Interactive Communication, RO-MAN 2017 - Lisbon, Portugal Duration: 28 Aug 2017 → 1 Sept 2017 |
Conference
Conference | 26th IEEE International Symposium on Robot and Human Interactive Communication, RO-MAN 2017 |
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Country/Territory | Portugal |
City | Lisbon |
Period | 28/08/17 → 1/09/17 |
Funding
This work was performed for the Horizon2020 project ‘Personal Assistant for a Healthy Lifestyle’ (PAL). Grant nr. 643783-RIA 1M.E.U. Ligthart, K.V. Hindriks and M.A. Neerincx are with the Interactive Intelligence research group, Delft University of Technology, 2628CD Delft, The Netherlands m.e.u.ligthart@tudelft.nl 2O.A. Blason Henkemans and M.A. Neerincx are with The Netherlands Organisation for Applied Scientific Research (TNO), The Netherlands
Funders | Funder number |
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Horizon2020 |