Explaining coping strategies of agricultural extension officers in Tanzania: the role of the wider institutional context

J.R. Hulst, W.U. Lameck

Research output: Contribution to JournalArticleAcademicpeer-review

Abstract

Building on Lipsky, public administration scholars have conducted ample research on the coping strategies of street-level bureaucrats. To explain their behaviour, many studies focus on the individual characteristics of street-level workers or on features of the organization that they form part of. So far, less attention has been paid to the influence of the wider institutional context. This article presents findings of research on how different elements of the institutional context – the formal public administration, the norms of the professional community and the expectations of the public – can explain the coping strategies of agricultural extension officers in Tanzania. In the absence of specific guidance from the administrative context and of pressure by the public, the strategies that these street-level workers choose are primarily inspired by the norms of their professional community.
Original languageEnglish
Pages (from-to)1-16
Number of pages16
JournalInternational Review of Administrative Sciences
DOIs
Publication statusE-pub ahead of print - 30 Apr 2019

Fingerprint

Tanzania
coping
public administration
worker
study behavior
community
organization

Keywords

  • public administration
  • street level bureaucracy
  • Tanzania
  • extension services

Cite this

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abstract = "Building on Lipsky, public administration scholars have conducted ample research on the coping strategies of street-level bureaucrats. To explain their behaviour, many studies focus on the individual characteristics of street-level workers or on features of the organization that they form part of. So far, less attention has been paid to the influence of the wider institutional context. This article presents findings of research on how different elements of the institutional context – the formal public administration, the norms of the professional community and the expectations of the public – can explain the coping strategies of agricultural extension officers in Tanzania. In the absence of specific guidance from the administrative context and of pressure by the public, the strategies that these street-level workers choose are primarily inspired by the norms of their professional community.",
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Explaining coping strategies of agricultural extension officers in Tanzania: the role of the wider institutional context. / Hulst, J.R.; Lameck, W.U.

In: International Review of Administrative Sciences, 30.04.2019, p. 1-16.

Research output: Contribution to JournalArticleAcademicpeer-review

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AB - Building on Lipsky, public administration scholars have conducted ample research on the coping strategies of street-level bureaucrats. To explain their behaviour, many studies focus on the individual characteristics of street-level workers or on features of the organization that they form part of. So far, less attention has been paid to the influence of the wider institutional context. This article presents findings of research on how different elements of the institutional context – the formal public administration, the norms of the professional community and the expectations of the public – can explain the coping strategies of agricultural extension officers in Tanzania. In the absence of specific guidance from the administrative context and of pressure by the public, the strategies that these street-level workers choose are primarily inspired by the norms of their professional community.

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