Exploring service development for understanding Schumpeterian innovation in service firms: the deduction of special case criteria

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Abstract

The identification of innovation in services is problematic. This seems remarkable, since many papers have emerged, which emphasize distinctive features of service innovation. However, some of these contributions strain the Schumpeterian innovation opinion or describe in fact the role of service firms in systems of innovation. In the present paper service innovation is concerned as a special case of service development and a direct reference to Schumpeter is made as Drejer proposes (Drejer, I., 2004. Identifying innovation in surveys of services: a Schumpeterian perspective. Research Policy 33, 551-562). With the deduction of 'special case criteria' the paper contributes to tackling the identification problem.
Original languageEnglish
Place of PublicationAmsterdam
PublisherFaculty of Economics and Business Administration, Vrije Universiteit Amsterdam
Publication statusPublished - 2005

Publication series

NameResearch Memorandum
No.2005-1

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