Exploring Two Methods of Usability Testing: Concurrent versus Retrospective Think-Aloud Protocols

Maaike J. Van den Haak*, Menno D. T. De Jong

*Corresponding author for this work

    Research output: Chapter in Book / Report / Conference proceedingConference contributionAcademicpeer-review

    Abstract

    Think-aloud protocols are commonly used for the usability testing of instructional documents, web sites and interfaces. This paper addresses the benefits and drawbacks of two think-aloud variations: the traditional concurrent think-aloud method and the less familiar retrospective think-aloud protocols. It also offers an outline of a long-term research project designed to empirically investigate the value of both variants. The results of a first comparative study indicate that, although the two methods have distinct differences, they do seem to produce a similar outcome. A more detailed description of the results will be offered during the presentation.

    Original languageEnglish
    Title of host publicationIEEE International Professional Communication Conference
    Pages285-287
    Number of pages3
    Publication statusPublished - 2003
    EventIPCC 2003 The Shape of Knowledge Proceedings: 2003 IEEE International Professional Communication Conference - Orlando, FL, United States
    Duration: 21 Sep 200324 Sep 2003

    Conference

    ConferenceIPCC 2003 The Shape of Knowledge Proceedings: 2003 IEEE International Professional Communication Conference
    CountryUnited States
    CityOrlando, FL
    Period21/09/0324/09/03

    Keywords

    • Methodology
    • Think-aloud protocols
    • Usability testing

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