Exponential approximation of multi-skill call centers architecture.

G.M. Koole, J. Talim

Research output: Chapter in Book / Report / Conference proceeding › Conference contribution › Academic › peer-review

Original languageEnglish
Title of host publicationProceedings of QNETs 2000
Publication statusPublished - 2000
EventQNETs 2000, Ilkley (UK), 2000 -
Duration: 1 Jan 2000 → 1 Jan 2000

Conference

ConferenceQNETs 2000, Ilkley (UK), 2000
Period1/01/00 → 1/01/00

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