Abstract
We introduce a new approach to modelling queueing systems where the priority or the routing of customers depends on the time the first customer has waited in the queue. This past waiting time of the first customer in line, W
Original language | English |
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Pages (from-to) | 1258-1266 |
Journal | Operations Research |
Volume | 60 |
Issue number | 5 |
DOIs | |
Publication status | Published - 2012 |