Forced Adoption of Self-Service Technologies: An Exploration of Antecedents and Consequences of Consumers’ Perceived Decisional Control

M.J. Reinders, R.T. Frambach, P.A. Dabholkar

Research output: Chapter in Book / Report / Conference proceedingConference contributionAcademic

Original languageEnglish
Title of host publication2007 AMA Winter Educators’ Conference: Marketing theory and applications
EditorsA.L. Dixon, K.A. Machleit
Place of PublicationChicago
PublisherAMA
Pages85-86
Publication statusPublished - 2007
EventMarketing theory and applications - Chicago
Duration: 1 Jan 20071 Jan 2007

Conference

ConferenceMarketing theory and applications
Period1/01/071/01/07

Cite this

Reinders, M. J., Frambach, R. T., & Dabholkar, P. A. (2007). Forced Adoption of Self-Service Technologies: An Exploration of Antecedents and Consequences of Consumers’ Perceived Decisional Control. In A. L. Dixon, & K. A. Machleit (Eds.), 2007 AMA Winter Educators’ Conference: Marketing theory and applications (pp. 85-86). Chicago: AMA.
Reinders, M.J. ; Frambach, R.T. ; Dabholkar, P.A. / Forced Adoption of Self-Service Technologies: An Exploration of Antecedents and Consequences of Consumers’ Perceived Decisional Control. 2007 AMA Winter Educators’ Conference: Marketing theory and applications. editor / A.L. Dixon ; K.A. Machleit. Chicago : AMA, 2007. pp. 85-86
@inproceedings{7d778b0592e6449eab805c0418eee071,
title = "Forced Adoption of Self-Service Technologies: An Exploration of Antecedents and Consequences of Consumers’ Perceived Decisional Control",
author = "M.J. Reinders and R.T. Frambach and P.A. Dabholkar",
year = "2007",
language = "English",
pages = "85--86",
editor = "A.L. Dixon and K.A. Machleit",
booktitle = "2007 AMA Winter Educators’ Conference: Marketing theory and applications",
publisher = "AMA",

}

Reinders, MJ, Frambach, RT & Dabholkar, PA 2007, Forced Adoption of Self-Service Technologies: An Exploration of Antecedents and Consequences of Consumers’ Perceived Decisional Control. in AL Dixon & KA Machleit (eds), 2007 AMA Winter Educators’ Conference: Marketing theory and applications. AMA, Chicago, pp. 85-86, Marketing theory and applications, 1/01/07.

Forced Adoption of Self-Service Technologies: An Exploration of Antecedents and Consequences of Consumers’ Perceived Decisional Control. / Reinders, M.J.; Frambach, R.T.; Dabholkar, P.A.

2007 AMA Winter Educators’ Conference: Marketing theory and applications. ed. / A.L. Dixon; K.A. Machleit. Chicago : AMA, 2007. p. 85-86.

Research output: Chapter in Book / Report / Conference proceedingConference contributionAcademic

TY - GEN

T1 - Forced Adoption of Self-Service Technologies: An Exploration of Antecedents and Consequences of Consumers’ Perceived Decisional Control

AU - Reinders, M.J.

AU - Frambach, R.T.

AU - Dabholkar, P.A.

PY - 2007

Y1 - 2007

M3 - Conference contribution

SP - 85

EP - 86

BT - 2007 AMA Winter Educators’ Conference: Marketing theory and applications

A2 - Dixon, A.L.

A2 - Machleit, K.A.

PB - AMA

CY - Chicago

ER -

Reinders MJ, Frambach RT, Dabholkar PA. Forced Adoption of Self-Service Technologies: An Exploration of Antecedents and Consequences of Consumers’ Perceived Decisional Control. In Dixon AL, Machleit KA, editors, 2007 AMA Winter Educators’ Conference: Marketing theory and applications. Chicago: AMA. 2007. p. 85-86