@inproceedings{7d778b0592e6449eab805c0418eee071,
title = "Forced Adoption of Self-Service Technologies: An Exploration of Antecedents and Consequences of Consumers{\textquoteright} Perceived Decisional Control",
author = "M.J. Reinders and R.T. Frambach and P.A. Dabholkar",
year = "2007",
language = "English",
pages = "85--86",
editor = "A.L. Dixon and K.A. Machleit",
booktitle = "2007 AMA Winter Educators{\textquoteright} Conference: Marketing theory and applications",
publisher = "AMA",
note = "Marketing theory and applications ; Conference date: 01-01-2007 Through 01-01-2007",
}